Requirements
• A trend-chaser and a trendsetter,
• Creative, clever, and confident on-camera and off,
• Obsessed with storytelling and thumb-stopping visuals,
• Collaborative but can also take the lead and run solo,
• Fluent in internet culture and able to embody multiple brand personas when engaging with audiences,
• 2-3 years proven experience as a Community Manager, or similar role with a strong focus on content creation and community engagement,
• Proven track record of independently managing and growing a social media presence for a large B2C brand,
• Must have previous agency experience managing client accounts,
• Excellent content creation skills including exceptional writing and editing skills, with the ability to adapt tone and style for different platforms and audiences,
• Comfortable digging into performance data and analysis and using those insights to adjust strategy and report on overall impact,
• A natural desire to be active on social media is essential, we are looking for candidates who live and breathe social media trends,
• Ability to think creatively and generate innovative content ideas,
• Experience with social media management tools (e.g., Later, Hootsuite, Buffer, Sprout Social) is a plus,
• Strong organizational skills and the ability to manage multiple projects simultaneously,
• Bachelor’s degree in Marketing, Communications, or a related field is preferred
What the job involves
• We’re looking for a Community Manager who lives and breathes social. You know the trends before they trend,
• You're not just online—you’re in it. This role focuses on content creation and community engagement, ensuring that our clients' brands maintain a strong and dynamic presence on social media,
• Own and execute best-in-class, social-first content across platforms (IG, TikTok, X, YouTube Shorts, etc.),
• Concept and ideate creatively against a brief, bringing bold ideas to life that feel native to each platform,
• Lead and execute social media shoots—from pre-pro to post,
• Act fast and pivot faster—you're scrappy, resourceful, and never miss a moment,
• Monitor trends, memes, and moments to jump in real-time with brand-appropriate responses,
• Engage and grow our community by responding in brand voice(s), tapping into culture, and building relationships with our audience,
• Partner with internal influencer teams to create seamless campaigns that integrate both social and influencer strategies,
• Lead and manage the success and outcomes of all customers that you oversee through establishing and nurturing strong relationships,
• Collaborate with clients and internal teams to brainstorm and produce innovative content ideas that resonate with target audiences