Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Community Engagement Manager II supports Medica’s presence in the community by building relationships with county partners and/or community organizations and local stakeholders. The role helps communicate Medica’s programs, services, and member-focused initiatives and supports engagement activities across assigned service areas. It contributes to organizational goals by gathering feedback, supporting outreach, and assisting in the coordination of community-based initiatives. This role applies developing decision-making authority and growing subject matter knowledge to enhance community understanding and support member connection to services. Performs other duties as assigned.
Key Accountabilities
Community Relationship Building & Support
- Engage regularly with community organizations to support collaboration and shared goals.
- Represent Medica at community meetings, events, and outreach activities to build trust and visibility.
- Communicate program information clearly to support understanding of Medica’s services and offerings.
- Provide feedback to internal teams regarding community needs, concerns, or emerging trends.
Program & Service Communication
- Share accurate, accessible information about Medica’s programs, care options, and member resources.
- Support communication efforts connected to regulatory or product updates.
- Tailor engagement messages to reflect community context and priorities.
- Collaborate with internal teams to ensure consistent and compliant messaging.
Coordination of Engagement Activities
- Assist in preparing for and coordinating community events, stakeholder meetings, and outreach initiatives.
- Maintain awareness of community calendars, partnership opportunities, and community/county expectations.
- Support logistics, planning, and communication to ensure effective participation.
- Document outcomes and insights to inform future engagement strategies.
Partnership Support for Expansion & Service Area Readiness
- Support engagement with stakeholders in current and expansion service areas under the guidance of senior staff.
- Gather and organize information from community partners to support readiness assessments.
- Communicate local needs and observations that may affect expansion planning.
- Build familiarity with community organizations to support stronger collaboration over time.
Cross-Team Collaboration & Operational Alignment
- Coordinate with internal partners to ensure community engagement activities align with program, regulatory, and operational expectations.
- Share insights and updates with colleagues to support continuous improvement.
- Respond to internal requests for information or clarification about local community dynamics.
- Contribute to team processes by following established procedures and offering improvement suggestions.
Required Qualifications
- Bachelor's degree or equivalent experience in related field
- Minimum of 3+ years of experience in county relations, public health, social services, community outreach, or advocacy.
- Must be willing to travel throughout the Minnesota regional area to attend public events, consisting of indoor/outdoor venues in all weather conditions, including evenings and weekends.
- Must be able to sit and stand for long periods.
- Ability to lift up to 30 pounds.
- Access to a reliable vehicle (mileage, parking, and travel expenses reimbursed)
Preferred Qualifications
- 2+ years of experience in relationship management with providers, counties, and community health organizations
- Solid understanding of healthcare and managed care, including Medicaid and Medicare.
- Previous healthcare experience
Skills and Abilities
- Strong interpersonal skills and ability to build lasting relationships
- Excellent public speaking and presentation skills
- Ability to work independently and collaboratively across teams
- Cultural competency and ability to engage with diverse populations
- Organized and detail-oriented with strong multitasking capabilities
- Proficient in Microsoft Office (Word, Excel, Teams, PowerPoint) and virtual platforms (WebEx, Zoom)
- Understanding of Healthy Communities principles and community health dynamics
This position is a Remote role. To be eligible for consideration, candidates must reside in the Minneapolis / St. Paul, MN metro area and surrounding suburbs.
The full salary grade for this position is $62,700 - $107,500. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $62,700 - $94,080. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Bachelor's degree or equivalent experience; 3+ years in county relations, public health, social services, community outreach, or advocacy; willing to travel in Minnesota regional area; able to sit/stand long periods; lift up to 30 lbs; reliable vehicle; US work authorization without sponsorship.
Key Responsibilities
- building relationships
- coordinating outreach
- communicating programs
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, WebEx, Zoom
Job Details
- Category: Business Operations
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Minneapolis or Saint Paul
- Salary: USD 62,700 – 107,500 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Medica
A nonprofit health plan serving communities with personalized care and provider partnerships. — Industry: Healthcare