Job Details:
Job Location: Florida - FL
Position Type: Full Time
Salary Range: $55000.00 - $60000.00 Salary/year
Job Category: CAMGEN
Company Overview:
RealManage is a national Inc. 5000 firm with clients and operations in 16 states + Washington DC from California to Florida and from Texas to Illinois that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.
RealManage also serves nationally recognized developer/builder clients.
As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps.
The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry-leading innovations apart from our competition.
Responsibilities:
- This position is remote but needs to be local to Florida and have a Florida CAM license.
- Serves the Board as a consultant in a professional manner.
- Working virtually will help cover open CAM positions when needed
- Practice and adhere to the Guiding Principles of the company and respond to all calls/emails within 24 hours of receipt.
- Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures.
- Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
- Provides administrative, operational, and managerial advice to the Board of Directors.
- Ability to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, and the progress of specific key initiatives, and make clear and concise recommendations.
- Orchestrates annual Board Orientation, Contract Review, and training workshops to assist the Board in education and goal setting as appropriate.
- Assist the board with hiring contractors and insurance carriers to maintain and protect the community.
- Provide vendor management oversight, including set-up, and bid process, through contract and oversight.
- Oversee and approve payment of vendors providing service to the community association.
- Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association.
- Oversees and/or drives the community monthly to ensure the highest standards are maintained for common areas and the violation process is upheld to achieve compliance with the community documents.
- Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing.
- Possesses knowledge of cash balances and availability of funds for projects, monitors aging report to ensure timely legal action regarding collections, and any other legal action before the association.
- Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
- Attend monthly Manager’s and training meetings as required.
- Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
- Displays exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
- Other work-related tasks as needed
Qualifications:
- This position is remote, but applicants need to live in Florida
- MUST have a FLORIDA CAM License
- Minimum of one (1) year managing Homeowner Associations (HOAs) required.
- CAI designation(s) strongly preferred.
- Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices.
Physical Requirements:
- Ability to sit for prolonged periods at a desk and work on a computer.
- Ability to occasionally stand, walk, bend, or reach as needed.
- Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
- Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
- Visual acuity to read printed materials, spreadsheets, and computer screens.
- Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
- Ability to work in a standard office environment with moderate noise levels.
- Ability to work a standard schedule, with occasional extended hours as required.
Pay and Benefits:
- Pay = $55,000 to $60,000 annually based on education and experience
- Benefits include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Insurance
- HSA (Required High-Deductible Medical Plan to be eligible)
- FSA
- Education Reimbursement
- 401K matching
- Employee Assistance Program (EAP)
- 11 paid Holidays