Job Description:
• Develop and own Wikimedia Enterprise's external communications strategy across media/trade press, speaking engagements, and other channels
• Build relationships with reporters and conference organizers to secure coverage and speaking opportunities
• Serve as primary media liaison, manage daily press inquiries, prepare spokespeople, staff interviews, and handle information and speaking requests
• Lead rapid-response media efforts and triage sensitive, fast-moving situations
• Partner with internal teams to develop narratives and thought leadership
• Guide, produce, and review press statements, blogs, pitch notes and lists, briefing documents, and other communications materials
• Coordinate end-to-end communications workflows for major external launches and announcements with the Enterprise Growth team
• Align the Wikimedia Enterprise growth plan with the Foundation's annual communications calendar
• Build relationships and lead cooperative efforts with Wikimedia Foundation colleagues, volunteers, affiliates, and external partners
• Manage external vendors such as PR agencies
• Use data and customer insights to refine messaging, content, and strategy
• Set communications goals and KPIs, track results against the growth plan, and share actionable insights with leadership and stakeholders
• Report to the Communications Manager, with a dotted line to the President of Wikimedia Enterprise
Requirements:
• At least 8+ years of communications experience, including senior/lead-level experience with minimal oversight in a tech and/or B2B tech environment or supporting a commercial product line
• Experience bridging communications and marketing/growth functions
• Experience developing and executing earned media strategy and thought leadership
• Experience building relationships with press, partners, conference organizers, and wider stakeholders
• Excellent stakeholder management skills, including influencing senior and executive stakeholders
• Sound judgment on reputational risk and sensitivity
• Ability to operate with ambiguity and take ownership with minimal onboarding
• Strong writing and editing skills across press materials, marketing copy, and internal briefing documents
• Strong editorial judgment for marketing materials, campaigns, web copy, social, blogs, and thought leadership
• Experience tying communications to business results through metrics and impact measurement
• Experience working in a matrixed organization with dotted-line reporting
• Experience working remotely across multiple time zones and emerging markets
• Experience overseeing and managing external agency relationships
• Current work authorization required in the applicant's location for non-US employees
• Preferred: experience in nonprofit, open-source, mission-driven, or community-governed organizations
• Preferred: understanding of AI, data licensing, and content provenance debates
• Preferred: familiarity with Wikimedia, Wikipedia, or free-knowledge/open-content spaces
• Preferred: background in tech, media, or platform companies navigating AI-related content, licensing, or data issues
Benefits:
• Potential contract extension based on organizational needs
• Remote-first work arrangement
• Compensation adjusted to country of hire for applicants outside the United States
• Equal opportunity and inclusive workplace
• Disability accommodations available during the application process