We are looking for a talented Commissioning Engineer – Power Generation to join
our team specializing in Power Generation in the USA, preferably in the Western
region of the US.
In this role, you will make an impact in the following ways:
Provide expert diagnostic support for complex and difficult-to-diagnose
warranty and non-warranty repair events, enabling accurate root cause
identification and resolution.
Formulate and direct comprehensive repair plans for complex issues, ensuring
safe, effective, and durable repair outcomes.
Clearly and concisely document diagnostic findings and repair actions in the
appropriate systems to support traceability, learning, and compliance.
Manage and coordinate escalations of highly complex cases to the appropriate
technical support levels to ensure timely and effective resolution.
Lead diagnostic support and escalation process improvement initiatives to
enhance efficiency, quality, and consistency across the support network.
Maintain deep technical knowledge of current and new Cummins products to
provide authoritative guidance and support evolving technologies.
Investigate product issues directly at customer or dealer locations and
distribute clear, actionable technical communications across the assigned
region.
Mentor and coach regional technicians to build capability, increase repair
effectiveness, and strengthen Cummins service performance while promoting
service programs that drive growth.
Cummins is an equal opportunity employer. Our policy is to provide equal
employment opportunities to all qualified persons without regard to race, sex,
color, disability, national origin, age, religion, union affiliation, sexual
orientation, veteran status, citizenship, gender identity, or other status
protected by law.