JOB TITLE:
Collections Team Lead
OFFICE LOCATION:
Remote – Full Time
DEPARTMENT:
Accounting
MANAGER:
Director of Billing and Collections
FLSA STATUS:
Non-Exempt The individual in this role must work in a state where Saul Ewing has an office.
POSITION SUMMARY:
The Collection Team Lead is responsible for supporting the Director of Billing and Collections by overseeing day-to-day administrative functions of the client account analysts and the cash receipts coordinator, and ensuring collections processes are completed by the department both accurately and efficiently. This role focuses on managing repetitive administrative tasks, improving workflow efficiency, and serving as a resource for the client account analysts in addition to handling their normal assigned collections workload.
The Collection Team
Lead helps aid team productivity while allowing the Director of Billing & Collections to focus on strategic initiatives and department level operational responsibilities.
ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES:
Responsible for own portfolio of clients
Perform collections outreach to assigned clients and partners on a daily basis
Enter collections status notes and tasks in StarCollect
Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
Interact with Billing Department regarding client account status
Research and monitor the collection status of EBilled client in Billblast
Compile the client account analysts’ notes on the over $100K A/R report monthly
Support the Director of Billing and Collections with workload coordination and new attorney assignments across the team
Identify opportunities to streamline repetitive processes
Review and approve timesheets in Dayforce for the client accounts analysts and cash receipts coordinator
Approve the client accounts analysts and cash receipts coordinator’s leave requests and coordinate coverage for absences.
KNOWLEDGE AND SKILLS REQUIRED:
Aderant Experience
StarCollect Experience
Knowledge of Billblast
EDUCATION AND EXPERIENCE REQUIREMENTS:
High school diploma/GED required
A minimum of 5-7 years of experience working within a law firm Collection department
Leadership experience preferred
Well versed in a legal electronic Collection platform and Aderant preferred
ADDITIONAL INFORMATION:
Individual in this position will provide additional assistance and support as directed by their supervisor.
While preparing for the end of the year, the Collection department may have overtime in the fourth quarter, including occasional work on the weekends
• The individual in this role must work in a state where Saul Ewing has an office.
This job description is subject to change at any time.
PAY TYPE:
Hourly
COMPENSATION:
The pay for this position will be determined based on relevant skills, experience, education, external market data, internal equity, and other job-related factors. The anticipated pay range for this role is between $82,000 - $92,000 annually