Location: Remote
Start Date - 8/17
Salary: $17/hour
Job Type: Full-time
Benefits Offered: Medical, Dental, Vision, PTO and Paid Holidays- after 90 Days
Hours: Training-
Monday- Friday 9:00am 6:00pm
After Training
Tuesday- Friday 9:00am-6:00pm
Saturday 9:00am-6:00pm
Equipment Provided
Drug Testing and Background Test Required
**You must be comfortable being on camera the full shift after training**
Job Description:
We are looking for a motivated and reliable Collections Agent to join our team.
As a Collections Agent, you will be responsible for contacting clients to collect payments for overdue accounts, negotiating payment arrangements, and providing excellent customer service. This role requires strong communication skills, the ability to manage sensitive financial situations, and a dedication to meeting collections targets.
Responsibilities:
- Contact customers by phone, email, or other communication methods to collect overdue payments.
- Negotiate payment arrangements and resolve billing discrepancies.
- Update account information and document interactions in the system.
- Maintain a professional and empathetic approach while dealing with customers.
- Meet or exceed collections targets and performance metrics.
- Maintain confidentiality and comply with all relevant regulations and company policies.
Qualifications:
- Previous collections or customer service experience
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and negotiation skills.
- Ability to work independently and manage time effectively in a remote setting.
- Comfortable working in a fast-paced environment with deadlines.
Benefits:
- Opportunities for advancement and salary increase based on performance.
- Comprehensive training provided.
If you're a self-driven individual who thrives in a environment and is looking to grow in the collections industry, we would love to hear from you!
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