Role Purpose
To provide professional and effective support across club development, membership growth, and club/member administration. This role focuses on data analysis, strategic planning, and service delivery to support sustainable growth and strong member engagement.
Key Responsibilities
1. New Club Development
Support the cost-effective establishment of new clubs in line with agreed processes, timelines, and budgets, including but not limited to:
- Identifying suitable locations for new clubs through census data and internal data analysis
- Conducting local research and providing data-driven recommendations
- Sourcing and coordinating appropriate venues for interest meetings
- Preparing and implementing marketing and promotional plans
- Accurately preparing and managing all required documentation, including accreditation paperwork
2. Membership Growth for Existing Clubs
Support the development and implementation of membership growth strategies, including but not limited to:
- Creating tailored membership growth plans for individual clubs
- Assisting in the preparation of presentations and materials to support local representatives and clubs
- Providing guidance and tools to assist clubs in increasing membership engagement
3. Club and Member Administration Support
Provide efficient and high-quality administrative support across all club and member services, including but not limited to:
- Responding to club and member enquiries via email in a timely and accurate manner
- Maintaining and updating club and member management systems
- Completing additional tasks as required to ensure effective service delivery
Key Selection Criteria
- Strong organisational skills with the ability to manage multiple tasks and meet deadlines
- Excellent analytical skills, particularly in statistical analysis and reporting
- Ability to learn quickly and adapt to change in a dynamic environment
- Ability to work independently with minimal supervision while collaborating effectively with others
- Self-motivated, proactive, and enthusiastic, with a strong service-oriented mindset
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