Cloud FinOps & Technology Cost Strategy Manager

JOB SUMMARY:

The Cloud FinOps & Technology Cost Strategy Manager owns cloud and technology financial management across One Call’s multi-cloud, SaaS, and on-premises technology portfolio. This role establishes and operates a net-new FinOps function, partnering with infrastructure engineering, application development, finance, and procurement to drive cost visibility, forecasting accuracy, and cost accountability. Reports to the Vice President, Technology.

This is a hands-on management role with no direct reports. The incumbent personally operates cost management tooling (Vantage, Zylo), works directly in billing and usage data, and authors the analysis and executive reporting, while owning the FinOps operating model and the longer-term technology cost strategy. Additional headcount may be added as the function matures.
ESSENTIAL DUTIES & RESPONSIBILITIES:

Cost Visibility, Allocation & Reporting:30%

• Operates cloud cost management platform (Vantage) across AWS, Azure, GCP, and OCI, extending coverage to adjacent consumption-based platforms including data and AI services.
• Operates SaaS management platform (Zylo) across the enterprise SaaS portfolio, maintaining application inventory, license utilization, and renewal calendar visibility.
• Establishes and maintains the cost allocation taxonomy – tagging standards, cost center mapping, application and business unit hierarchies, and data classification dimensions defined with security partners – and drives remediation of unallocated spend.
• Builds and maintains cost dashboards, show back and chargeback reporting, and executive-level views for technology and finance leadership, directing platform vendors and professional services resources against a defined roadmap.
• Produces monthly and quarterly cost reporting for Technology leadership and finance partners.

Optimization & Commitment Strategy: 25%

• Identifies, quantifies, and drives cost optimization across cloud workloads, the SaaS portfolio, and AI consumption – including rightsizing, storage tiering, idle and orphaned resource elimination, and license reclamation.
• Manages the commitment portfolio (reserved instances, savings plan, committed use discounts, enterprise discount programs) against defined coverage and utilization targets, and provides the run-rate modeling that underpins commitment and enterprise agreement sizing decisions.
• Partners with infrastructure engineering, application development, and architecture teams to convert recommendations into realized outcomes with named owners and tracked results.
• Manages billing accuracy across cloud and SaaS, including invoice validation, credit recovery, and reconciliation of commitments against contracted terms.
• Supports vendor renewal negotiations with cost benchmarking, usage analysis, and independent run-rate projections.
• Tracks and reports optimization outcomes against quarterly and annual targets, distinguishing realized savings from identified opportunities.

Forecasting & Finance Partnership: 25%

• Builds and maintains technology cost forecasts across cloud, SaaS, AI and on premises spend, with documented methodology, variance tolerances, and a monthly re-forecast cadence.
• Partners with Finance on annual technology budget development and ongoing variance analysis and prepares technology leadership in advance of finance and executive reviews.
• Establishes intake-stage cost estimation for new projects and workloads, producing multi-year projections and production versus non-production cost profiles before provisioning.
• Attributes cost variances to applications, teams, and business drivers, and operates cost anomaly detection with defined triage and escalation paths.
• Supports business case development for technology investments, including total cost of ownership and scenario modeling.

FinOps Practice, Governance & Cost Strategy: 20%

• Establishes the FinOps operating model, including allocation taxonomy, tagging standards, intake and approval processes for new consumption, governance forum, and monthly business review cadence.
• Develops the cost governance framework for AI and machine learning consumption, including usage attribution, unit economics, and guardrails for new initiatives.
• Develops FinOps capability across the technology organization through enablement, documentation, training, and partners with security, compliance, and procurement on spend governance.
• Contributes cost and consumption analysis to longer-range technology strategy, including multi-cloud posture, workload placement, and infrastructure portfolio decisions.
• Drives adoption of FinOps best practices, including the FinOps Foundation framework, and advances organizational FinOps maturity.

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in Finance, Computer Science, Information Systems, Engineering, or related disciplines or equivalent professional experience.
• 8+ years of experience in technology, finance, cloud cost management, infrastructure, or FinOp, including 3+ years in a dedicated cloud financial management or FinOps capacity.
• Demonstrated hands-on ownership of cloud cost management platforms (Vantage, Apptio, Cloudability, Flexera, CloudHealth, CloudZero, or comparable) across at least two major public clouds; OCI experience advantageous.
• Demonstrated experience establishing tagging standards, allocation taxonomy, and chargeback, or show back models in an enterprise environment.
• Experience managing a commitment portfolio (reserved instances, savings plan, committed use discounts) and supporting enterprise environment.
• Experience with SaaS management platforms (Zylo, Productiv, Torii, or comparable) or enterprise environment software license optimization preferred.
• FinOps Certified Practitioner required; FinOps Certified Professional and regulated or healthcare-adjacent industry experience preferred.

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:

• Strong working knowledge of cloud pricing and billing models across AWS, Azure, GCP, and OCI, including rate and usage drivers of cost change.
• Ability to independently decompose a cost variance to root cause and communicate findings with appropriate confidence levels.
• Strong analytical skills including data analysis, modeling, and reporting; proficiency with Excel and reporting tools (Power BI, Tableau); SQL preferred.
• Strong communication skills with the ability to translate cost data into business outcomes for engineering, finance, and executive audiences, including preparing senior leadership for financial reviews.
• Proven ability to build partnerships and drive adoption of standards and governance practices across engineering and finance functions without direct authority.
• Self-directed, comfortable operating with autonomy and minimal supervision in a fast-paced environment with shifting priorities.
• Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards.
• Ability to work both independently and in a team environment.
• Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply.

PHYSICAL/MENTAL DEMANDS & WORK ENVIRONMENT:

• This position will be performed in the colleague’s home. Work-from-home requirements include the colleague’s ability to set up computer equipment within their home office. Occasional in-person team meetings may be required depending on the position.
• This job is primarily sedentary and may involve repetitive motions; the colleague must be able to remain in a stationary position for extended periods of time, operate a computer and other office equipment, assess information and files stored electronically, and converse/exchange accurate information with others, simultaneously.
• The colleague must be able to discern text displayed on a monitor, input data into specific fields using a keyboard, and adjust focus to distances of up to three feet.
• The colleague must have the ability to learn new tasks, follow established processes, maintain focus, complete tasks independently, complete multiple tasks simultaneously, communicate professionally with colleagues and customers, and complete tasks in situations that have a speed or productivity requirement.
• The colleague must be able to manage moderate to significant mental stress as a result of, but not limited to, a dynamic and heavy workload.

Please be advised that job descriptions typically change over time as business needs, job requirements, and employee skill levels change. As such, One Call retains the right to change or assign other duties to this position at any time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, nationality, disability status, protected veteran status, or any other status protected by law.

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