Who We Are
At Lucet, we’re transforming whole-person care. We deliver integrated behavioral
and physical health solutions that connect individuals to the right care at the
right time—improving outcomes and overall well-being. Serving over 15 million
lives across the U.S. and Puerto Rico, our model combines clinical expertise,
compassionate care, and innovative technology to support healthier, more
fulfilling lives.
As part of the Lucet team, employees join a mission-driven organization
committed to making a lasting impact. Whether through behavioral health
navigation, in-home medical care, or 24/7 crisis support, our work is rooted in
empathy, collaboration, and a shared passion for helping people thrive.
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Why Join our Team
At Lucet, we’re committed to creating a workplace where top talent thrives both
personally and professionally. We offer a dynamic, mission-driven environment
where your work has real impact, your unique background and experience are
valued, and no two days are alike. If you’re passionate about meaningful work
and delivering impactful results, we encourage you to apply!
We support our team with a competitive compensation and benefits package,
including:
Annual compensation between $72,000-$77,000, PLUS an annual
performance-based, discretionary incentive.
Compensation is dependent on non-discriminatory factors including but not
limited to an applicant's skills, education/degrees, certifications, prior
experience, market data, and other relevant factors.
Comprehensive health benefit options: Medical, dental, and vision coverage
401(k) with competitive employer match
Company-paid life and disability insurance
Paid parental leave and wellbeing incentives
Generous paid time off, including volunteer time
Flexible spending accounts for healthcare and dependent care
Professional development opportunities and tuition reimbursement
Remote work flexibility (role-dependent)
Opportunity for meaningful growth, both personally and professionally, where
your unique background and experience is welcomed and valued.
At Lucet, your work will directly support our mission to improve behavioral,
physical, and social health—one member at a time.
What You Will Do - Essential Functions
The Utilization Management Clinician is responsible for reviewing and completing
initial and concurrent authorization requests, ensuring excellent customer
service and member care. The role includes behavioral health clinical care
coordination with the daily handling of incoming telephonic contact from our
provider network, with the intent of making medical necessity determinations and
ensuring appropriate discharge planning.
Utilization Management & Clinical Review
Conducts comprehensive behavioral health utilization reviews, applying
medical necessity criteria, clinical judgment, and evidence-based practices
to support appropriate level-of-care determinations and member outcomes.
Care Coordination & Member Support
Collaborates with members, families, providers, and clients to coordinate
care, facilitate access to behavioral health services, support discharge
planning, and promote successful treatment outcomes.
Compliance, Systems & Professional Development
Maintains compliance with regulatory and accreditation standards through
accurate documentation, effective use of clinical systems, ongoing
professional development, and adherence to organizational policies and
procedures.
Who You Are
Required Qualifications
Has a current, unrestricted license issued by a state or territory of the
United States to practice independently as a clinical social worker,
marriage and family therapist, professional counselor, clinical
psychologist, or registered nurse in the state in which the business
operation is located and/or other states as required by law, regulation, or
contract.
Minimum of two years of direct clinical care experience with patients in
facility based and/or outpatient psychiatric or chemical dependency
treatment.
Excellent verbal and written communication and interpersonal skills, strong
computer and keyboarding skills including the ability to document while
simultaneously taking information over the phone.
Ability to comprehend medical policy and criteria to clearly articulate
health information.
Ability to pass background check upon hire and throughout employment to
include criminal felony & misdemeanor search, SSN validation/trace search
(LEIE), education report (highest degree obtained), civil upper and lower
search, 7-year employment report, federal criminal search, statewide
criminal search, widescreen plus national criminal search, health care
sanctions-state med (SAM), national sex offender registry, prohibited
parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.
Living our Values:
Serving everyone with compassion and leading with empathy.
Stepping up and creating value by taking charge and acting when there is an
opportunity.
Adapting in a changing world by recognizing our responsibility to be agile
and respond quickly.
Nurturing growth and belonging by respecting and celebrating everyone for
who they are.
Competencies
Self-motivated with excellent organizational skills.
Ability to multitask and manage multiple priorities in a fast-paced,
changing environment.
Ability to work independently to meet caseload requirements and team
objectives/goals.
Ability to work within a collaborative, team-oriented environment.
Ability to remain resilient and optimistic in the face of problems and
challenges.
Working Conditions:
High-speed internet service (cable or fiber optic) with minimum download
Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100
milliseconds (must be installed before starting) required.
Frequent use of computer and phone systems
Must be able to constantly remain in a stationary, sitting position,
communicate and exchange information with others, inspect information,
perform repetitive motions with arms and fingers, interpret data, problem
solve, make decisions, organize and plan, and maintain a positive and
professional attitude in all situations.
Work is performed from home with company-provided equipment. Sitting for
long periods of time is expected and use of fingers and hands for typing is
necessary.
A quiet workspace with minimal background noise for calls.
This role requires working from a fixed, designated workspace in your home
and does not allow flexibility in work locations even within the home.
A hardwired internet connection is required along with ability to sit for
extended periods using company-issued wired headsets and desktop equipment
We encourage applicants from a variety of backgrounds and experiences to apply,
especially those who can demonstrate how their unique qualifications and skills
align with the requirements of this role and support our mission to improve
whole-person health.
This position will accept and review new applications and resumes no less than 5
business days after the original posting date and may remain open an extended
period of time with no set end date based on the level of interest.