Clinical Trainer – Great Lakes (N. PA/ Up State NY)
Ithaca NY or surrounding area is Ideal location to reside.
Required:
- Must be an Audiologist
Purpose of role:
- The Clinical Trainer will call on current and new Company customers within a specific region, working directly with audiologists, hearing aid dispensers, physicians, large retail chains, universities and hospitals.
- Responsible for providing training support to end-users and distributors of Company products and provide continuing clinical support for customers seeking hearing solutions.
- Provide support at various customer marketing events (i.e. open house and lunch ‘n learn).
- Provide presentations to large and small groups at regional, state and national meetings as well as Company events.
- This position will be based out of your home office in the region assigned.
Main Tasks and Responsibilities:
- Play key role in promotion and demonstration of new solutions during new product launch trainings
- Support sales of all products within region, with primary emphasis on Sales Representative accounts
- Needs analysis and provide product solutions for accounts
- Maintain strong relationships and rapport with customers within region
- Work closely with sales to ensure all customer needs are met through personal or group product training
- Provide remote support for customers by phone and e-learnings as required
- Represent the Company and speak at national, state and regional meetings
- Participate in Open Houses and other consumer marketing events
- Meet or exceed required customer visits per week as defined by manager
- Comply with internal policies and procedures for documenting customer visits in CRM system on a daily basis
- Maintain expense reporting weekly and manage territory with in OPEX guidelines
- Act as a mentor to new Clinical Training employees
- Other duties as assigned by management
- Willingness to travel overnight frequently (up to 75%, day trips included)
- Other duties as assigned
Education and Skillset:
- Au.D or Master’s Degree in Audiology required
- 2+ years of hearing aid sales or dispensing either in a clinical environment or in a territory sales or training role
- Strong problem solving abilities and capability to work under pressure
- Strong time management and organizational skills
- Proven track record of maintaining strong relationships
- Proficient knowledge of hearing aid technology and industry practices
- Excellent follow through skills
- Strong skills with Microsoft Office Suite, experience with CRM systems a plus
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Health Benefits and Perks:
- Medical, dental and vision coverage
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company paid Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-ups available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO, floating Diversity Day, & paid holidays
- Paid parental bonding leave
- Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
- Robust Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
- D&I focused: D&I council and employee resource groups
- Plan rules/offerings dependent upon group Company/location.
If the applicant selected for this role resides in CA, CO, NY or WA we adhere to the pay transparency required in those states. This role's pay range is between: $95,000 – $110,000. This role is also commission eligible.