Full-Time Remote Role | Digital, Hybrid, and Participant-Centered Clinical Research
Location: Remote within the United States; employment is subject to GSD's ability to employ in the candidate's state of residence
Employment type: Full-time employee
Anticipated start: October or November 2026
Expected base salary: $105,000 to $125,000 annually, depending on experience
ABOUT GSD HEALTH RESEARCHGSD Health Research is a specialized clinical research strategy and delivery organization with deep expertise in women's health. We combine rigorous study design, participant-centered operations, and fluency in digital measures and connected health to help partners move from research questions to credible evidence.
Our work spans women's health and female biology across the lifespan, metabolic health and diabetes, autoimmune and chronic disease, cardiovascular health, sleep, and digital biomarker research. We support FDA-regulated medical-device and postmarket studies, interventional trials, prospective observational cohorts, and academic and foundation-funded research. Studies may integrate electronic health records, digital patient-reported outcomes, wearable and connected devices, remote biosamples, and participant-facing research platforms.
Across these programs, we design recruitment, consent, onboarding, engagement, and data collection around participants' lives while meeting scientific and regulatory requirements. GSD's leadership brings more than a decade of experience building and leading large-scale digital research programs, including through the Scripps Research Digital Trials Center.
THE OPPORTUNITYGSD is seeking an experienced Clinical Research Operations Manager to join our growing team and help lead operational delivery across an expanding portfolio of digital, hybrid, direct-to-participant, and FDA-regulated studies. Working closely with GSD's founders and clinical research leaders, this person will own defined study workstreams and help keep complex projects moving with rigor, clarity, and close attention to the participant experience.
This is a hands-on individual-contributor role with no direct reports initially, but with influence across both study delivery and GSD's broader operating infrastructure. Responsibilities span study delivery, participant-facing platform operations, quality and change control, and coordination across sponsors, sites, and technology partners, as detailed below.
This opportunity is best suited to someone who has supported several prospective studies, can move confidently between strategy and operational detail, and is comfortable working with limited day-to-day supervision. We are especially interested in people who combine reliable execution with scientific curiosity: people who notice operational friction, ask good questions, and see optimization as part of producing stronger research rather than as an administrative exercise.
WHAT YOU WILL DO
Study delivery and workstream ownership
Own defined clinical operations workstreams and track key milestones, risks, decisions, and deliverables across active studies.
Translate protocols and sponsor decisions into practical workflows, timelines, operating plans, and accurate study documentation.
Support feasibility, resourcing, and launch planning, coordinating follow-up across GSD and external collaborators.
Participant experience and digital study operationsConfigure, review, or coordinate surveys, digital patient-reported outcomes, notifications, schedules, and participant communications within participant-facing research platforms.
Evaluate the full participant journey and identify unclear language, avoidable burden, accessibility concerns, workflow gaps, and points requiring additional support.
Monitor enrollment and study activity; triage participant and site questions; and identify issues involving data flow, scheduling, devices, incentives, or study procedures.
Quality, optimization, and process improvementDevelop, execute, and document user-acceptance and quality-control testing for participant journeys, surveys, notifications, schedules, and other study workflows.
Maintain clear issue and change-control logs; assess operational and regulatory implications; and ensure approved changes are tested, documented, and communicated.
Use study metrics, participant or site feedback, and recurring support issues to identify practical improvements to study design and execution, and fold those lessons into the SOPs, playbooks, templates, and training materials that strengthen consistency and audit readiness as GSD grows.
Communication and knowledge sharingPrepare concise status updates, meeting notes, decision summaries, and recommendations for GSD leadership and external partners.
Communicate clearly with sponsors, research sites, technology teams, and other collaborators, including when an issue requires clarification, escalation, or a decision.
Synthesize operational lessons, research findings, or emerging practices for internal discussions, presentations, reports, or scientific communications.
WHAT WE ARE LOOKING FORA bachelor's degree in public health, life sciences, health sciences, clinical research, or a related field, or equivalent relevant experience.
At least four years of hands-on experience in prospective clinical research or clinical trial operations, with meaningful responsibility across multiple studies. The depth and relevance of experience matter more than a precise number of years.
Working knowledge of Good Clinical Practice, IRB requirements, research documentation, participant privacy, and the operational expectations of sponsor-facing research.
Demonstrated ability to manage a defined workstream independently, anticipate next steps, make sound operational judgments, and escalate appropriately.
Experience serving as a day-to-day operational point of contact for sponsors, research partners, sites, or technology vendors, with the judgment to resolve routine issues independently and escalate appropriately.
Strong organizational skills and the ability to maintain accuracy while managing multiple timelines, dependencies, and stakeholders.
Clear, credible written and verbal communication with research participants, investigators, sponsors, sites, and technical partners.
Comfort working in a small, collaborative environment where priorities can evolve as studies move from design through launch and active execution.
A genuine interest in participant-first research, digital health, and improving the evidence base for women's health.
ESPECIALLY HELPFUL, BUT NOT REQUIRED
Experience with digital, decentralized, direct-to-participant, or hybrid clinical studies.
Experience configuring or operating participant-facing research platforms, including eConsent, ePROs, surveys, schedules, notifications, or participant communications.
Experience incorporating wearable devices, sensors, connected medical devices, electronic health records, digital measures, or remote biosample collection into research.
Experience supporting participant recruitment, remote follow-up, site coordination, active study operations, or participant support.
Experience developing test plans, conducting user-acceptance testing, managing change control, or improving clinical research workflows.
Comfort working in technology-enabled research environments and troubleshooting unfamiliar digital workflows: for example, querying data exports or tracing how a configuration change ripples into downstream schedules or notifications. Coding is not required.
Academic, professional, volunteer, or personal interest in women's health research.
WHY GSD
Work on diverse, scientifically meaningful studies that connect rigorous clinical research with participant-facing technology and real-world data.
Collaborate with an experienced team that has designed and delivered digital and decentralized research programs at scale.
See your recommendations carried into study implementation, with visible impact on research quality, participant experience, and operational performance.
Join GSD at a point of meaningful growth and help shape practical, participant-first operating models as the organization expands its study portfolio and its work in women's health and other under-researched areas.
COMPENSATION AND BENEFITSThe expected base salary range for this full-time position is $105,000 to $125,000 annually. The final salary will reflect the selected candidate's relevant experience, skills, and the scope of the role.
Paid time off and paid company holidays, subject to company policy and applicable law.
Employer-funded ICHRA allowance toward eligible individual health insurance costs, subject to plan terms and eligibility.
Participation in GSD's 401(k) retirement plan, subject to plan eligibility.
A remote work environment with flexibility, balanced with availability for scheduled meetings and meaningful overlap with U.S. business hours.
HOW TO APPLYPlease email a resume and a brief note describing your interest in GSD and the aspects of your experience most relevant to this role. A formal cover letter is not required. Please use the subject line "Clinical Research Operations Manager: [Your Name]." Applications will be reviewed on a rolling basis.
Apply to: careers@gsdhealthresearch.com | Learn more: www.gsdhealthresearch.com
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OUR APPROACH TO APPLICANTSGSD Health Research welcomes applicants with different paths into clinical research. We evaluate candidates based on the experience, judgment, curiosity, and perspective they bring to the work. GSD provides equal opportunity without regard to any status protected by applicable law. Reasonable accommodations are available during the selection process.
The final salary, duties, and benefits will be documented in a written offer and governed by applicable company policies and benefit plan terms. Employment is at will where permitted by law.