About Imagen
Imagen Technologies is building the AI-enabled teleradiology practice of the
future. We operate the first vertically integrated medical practice and AI
development platform focused on reducing diagnostic error and giving
radiologists superpowers through industry-leading AI solutions developed
in-house. With over $200 million in funding from investors such as Google
Ventures and some of the largest clinical networks in the country, we are
rapidly expanding this platform across the U.S.—from 22 states and 2.7 million
patients in 2025 to more than 35 states and over 5 million patients annually by
2027. We are the fastest-growing teleradiology group in the U.S., and by the end
of this year, we will have the fifth-largest practice in the country.
About the Role
We’re looking for an exceptional Clinical Operations Senior Associate to serve
as a high-impact operator on our rapidly growing Clinical Operations team.
You will work closely with the Clinical Operations team, taking point on complex
problem-solving and cross-functional initiatives. By independently diagnosing
operational bottlenecks, managing physician workflows, and optimizing practice
performance, you will directly enable clinical leadership to focus on long-term
strategy and rapid practice expansion. The ideal candidate brings a structured,
analytical background from management consulting or a high-growth health tech
environment and thrives in spaces with high autonomy. This role is designed for
a driven self-starter who can own operational outcomes, resolve daily friction,
and build scalable systems across our medical practice.
Responsibilities:
Autonomous Problem-Solving: Act as the primary escalation point for complex
daily operational bottlenecks, root-causing issues around turnaround times
(TAT), specialist availability, and clinical workflows.
Process Scaling & Playbook Creation: Design, implement, and document scalable
operational processes and frameworks that improve practice efficiency and
streamline work across the Clinical Operations team.
Performance & KPI Optimization: Deeply analyze clinical dashboards and
operational metrics to identify trends, forecast bottlenecks, and implement
proactive solutions before SLAs are impacted.
Cross-Functional Project Ownership: Lead high-priority, cross-functional
projects (such as designing operational go-live readiness processes and
building radiologist worklist strategies) across IT, clinical leadership, and
operations to expand practice capabilities and meet aggressive growth
targets.
Specialist & Stakeholder Management: Build strong, trusted relationships with
our radiologists and internal teams, navigating high-friction situations and
logistics with exceptional de-escalation and clarity.
Managerial Leverage: Serve as a force multiplier for Clinical Operations
leadership, taking complete ownership of core operational workstreams, such
as radiologist staffing and worklist strategy, to support strategic
initiatives for scalability.
Qualifications:
Bachelor's degree with 2–4 years of full-time professional experience in
top-tier management consulting (e.g., Big 4, MBB) or high-growth clinical
operations/healthcare technology startup environments.
Proven track record as a self-starter who takes end-to-end ownership of
ambiguous problems and executes solutions with minimal supervision.
Superior structured problem-solving skills, with the ability to leverage data
to drive operational decisions.
Exceptional written and verbal communication skills, with the maturity and
poise to partner effectively with medical leadership and specialists.
Strong project management capabilities with demonstrated success managing
multiple complex workstreams simultaneously.
Healthcare or teleradiology experience is a plus, but highly motivated
candidates with strong backgrounds in consulting or strategy/operations are
encouraged to apply.
Imagen Technologies is a remote-first company, and this job is conducted
remotely.
The base salary for the position is between $110,000 - $135,000, plus equity and
benefits. Please note that the range is a guideline, and individual total
compensation will vary based on factors such as qualifications, skill level,
competencies, and work location.
Imagen is committed to the principle of equal employment opportunity for all
employees and applicants for employment and prohibits discrimination and
harassment of any kind without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by federal, state or local laws. Imagen will not tolerate
discrimination or harassment based on any of these characteristics. This policy
applies to all terms and conditions of employment, including recruiting, hiring,
placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation, and training.
Imagen Technologies maintains a Substance Abuse and Testing policy. Being under
the influence of alcohol or controlled substances while on the job or while
conducting business on Imagen’s behalf is prohibited. Imagen reserves the right
to test any applicant or employee for alcohol and/or drug use, subject to
compliance with any applicable state and/or federal laws.