Clinical Information Systems Assistant / Full Time Remote / $71,000.00 - $80,000.00 DOE
Generations Healthcare is looking for a Clinical Information Systems Assistant to join our team.
Position Overview
The Clinical Information Systems Assistant supports the Clinical Information Systems Director in the ongoing development, implementation, maintenance, and continuous improvement of Electronic Medical Records (EMR) and other clinical information systems across all regions. This position provides administrative, project coordination, and systems support to advance Clinical Services initiatives and assists with ensuring clinical systems align with company standards, policies, processes, and applicable federal and state regulatory requirements. In collaboration with Clinical Services, Operations, Information Technology, facility teams, and vendors, the Clinical Information Systems Assistant assists with testing, implementation, education, troubleshooting, and optimization of clinical information systems to support efficient, effective, and compliant clinical operations.
Benefits
We offer a competitive compensation package, healthcare benefits, and excellent career growth opportunities. Health Benefits for full-time employees offered 1st of the month following hire date. Benefits and incentive programs (including sign-on bonuses, if applicable) are subject to eligibility requirements and may change at any time. Sign-on bonus terms and amounts are subject to change and are based on the employee’s date of hire.
Core Essential Functions
EMR Development, Implementation & Optimization
- Supports the Electronic Medical Records (EMR) continuous improvement initiative across the organization by collaborating with multi-functional teams on company and facility projects.
- Assists with planning, developing, implementing, testing, and ongoing improvement of the EMR system in response to evolving organizational needs and regulatory requirements.
- Assists with integrating standardized company clinical policies into the EMR to improve effectiveness, efficiency, regulatory compliance, and survey preparedness; identifies opportunities for standardization and communicates recommendations to the Clinical Information Systems Director.
- Supports ongoing development and effectiveness of EMR integration through user feedback, research, issue identification, and coordination with vendors regarding system functionality, enhancements, and available interfaces.
- Assists with the design, implementation, testing, maintenance, and optimization of other clinical information systems used to improve clinical operations.
Collaboration & Systems Support
- Works collaboratively with the medical records consultant and other clinical team members to support clinical and operational objectives, workflow consistency, and timely completion of assigned projects.
- Coordinates assigned projects and system issues with the Information Technology department to support effective integration of clinical systems, upgrades, and other institutional applications.
- Provides observations, data, and recommendations to the Clinical Information Systems Director to support decisions affecting clinical information systems and related workflows.
- Monitors the EMR help desk email and coordinates timely response, troubleshooting, and follow-up for user questions, system issues, and support requests; resolves issues within the scope of the position and escalates complex or high-risk concerns to the Clinical Information Systems Director or appropriate department.
Project Coordination, Education & Compliance
- Supports development of processes, tools, and communication methods that promote clinical leadership involvement in EMR enhancements, workflow changes, and regulatory updates.
- Monitors assigned project tasks, timelines, and follow-up activities; identifies barriers and communicates concerns to the Clinical Information Systems Director to support timely project completion.
- Assists with presenting EMR revisions, updates, education, and workflow guidance to clinical teams to promote appropriate use of new and existing system capabilities.
- Participates in special projects as assigned, including reports for state, federal, and local agencies and internal initiatives to improve clinical operations and services at the facility and regional level.
- Participates in ad-hoc projects and programs in support of the companies’ initiatives, assisting with research, development, implementation, communication, deliverables, and follow-up as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Regulatory & Clinical Knowledge
- Working knowledge of Federal, State, and local regulations and requirements pertaining to skilled nursing.
- Working knowledge of clinical regulations, practices, and documentation requirements in skilled nursing.
- Working knowledge of COMPANY policies and programs, or ability to learn and apply organizational policies and procedures.
- Strong knowledge of electronic medical record capabilities, clinical information systems, and other virtual clinical enhancements.
Communication & Collaboration
- Demonstrated ability to provide responsive and proactive support to clinical, operational, and facility teams, including timely follow-up on questions and support requests.
- Demonstrated ability to work effectively in a team-oriented setting, share information, utilize the skills and knowledge of others, and support team outcomes.
- Strong verbal and written communication, training, and presentation skills, with the ability to communicate technical or system-related information clearly to users with varying levels of experience.
- Demonstrates ethics, integrity, confidentiality, professionalism, dignity, and compassion in the performance of assigned duties.
Organization & Technical Skills
- Strong organizational, project coordination, and follow-up skills, with the ability to manage multiple priorities and meet deadlines.
- Ability to manage assigned responsibilities and meet deadlines.
- Ability to work effectively in an environment of changing priorities and assignments. Ability to assess systems and workflows, identify concerns, and recommend improvements.
- Intermediate to advanced skills in Microsoft Office Suite and the ability to learn and support clinical information systems.
EDUCATION AND EXPERIENCE
- Active California Nursing license is preferred; other clinical background appropriate to the role may be considered.
- Bachelor’s degree in nursing, healthcare, health information systems, or related field preferred; equivalent relevant experience may be considered.
- Five or more years of experience in skilled nursing, clinical operations, medical records, clinical information systems, or a related healthcare setting.
- Experience with electronic medical records, system implementation, training, workflow improvement, or project coordination preferred.
Please note: This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.
For more detailed information, including our mission statement and virtual tours of our facilities, can be viewed at www.generationshealthcare.com.
The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
Bachelor's degree in nursing, healthcare, or health information systems preferred; 5+ years in skilled nursing or clinical systems; EMR experience; Microsoft Office proficiency; background check, physical, and drug screening required.
Key Responsibilities
- supporting EMR systems
- coordinating projects
- providing user support
Skills & Tools
Electronic Medical Records (EMR), Microsoft Office Suite
Job Details
- Category: Information Technology
- Seniority: Senior Level
- Commitment: Full Time
- Workplace: Remote — California or Santa Ana or Atwater or La Mesa or El Cajon or Canoga Park or National City or Claremont or Modesto or San Diego or Sacramento or Pleasanton or San Francisco or Walnut Creek or Fresno or Lakeside or Lompoc or Newport Beach or Upland or Los Angeles or San Jose or Tustin
- Salary: USD 71,000 – 80,000 / year
- Languages: English
About Generations Healthcare
A healthcare organization providing skilled nursing and clinical information systems support. — Industry: Healthcare