Description
The Clinic Integration Specialist is responsible for leading the successful integration of newly acquired or newly developed healthcare clinics into the organization. This position serves as the primary project manager and operational leader for all integration activities, ensuring a seamless transition while maintaining uninterrupted patient care and regulatory compliance.
Working collaboratively with executive leadership and cross-functional departments, the Clinic Integration Specialist develops and executes integration plans that standardize clinical and business operations, align organizational culture, and achieve strategic growth objectives.
Candidates must reside in TN, GA, or KY
Responsibilities
Integration Leadership
Lead the operational integration of newly acquired or affiliated healthcare clinics.
Develop comprehensive integration plans, timelines, milestones, and project deliverables.
Coordinate activities across all departments to ensure timely execution.
Monitor project progress and proactively resolve barriers to successful integration.
Provide regular project updates to executive leadership.
Operational Standardization
Coordinate the implementation and standardization of organizational processes, including:
Clinical operations
Patient registration and scheduling
Revenue cycle and billing
Medical records
Purchasing and supply chain
Facilities management
Provider onboarding
Quality and patient safety initiatives
Ensure all clinic operations align with organizational policies, procedures, and performance expectations.
Human Resources Integration
Partner with Human Resources to:
Coordinate employee onboarding and orientation
Facilitate transition of compensation and benefits
Support organizational structure alignment
Communicate company policies and expectations
Assist with employee engagement and retention initiatives
Support leadership during organizational change
Information Technology Coordination
Partner with Information Technology to coordinate:
Electronic Health Record (EHR) implementation
Practice management system conversion
Hardware and software deployment
Network connectivity
Telecommunications
Cybersecurity compliance
User training and system readiness
Revenue Cycle & Finance
Collaborate with Finance and Revenue Cycle teams to:
Transition payer enrollment and credentialing
Standardize billing processes
Monitor financial performance during integration
Coordinate payroll implementation
Assist with vendor transitions
Support budgeting and operational reporting
Compliance & Risk Management
Ensure compliance with:
HIPAA Privacy and Security Regulations
OSHA standards
CMS requirements
State healthcare regulations
Accreditation standards
Corporate compliance policies
Coordinate readiness assessments and corrective action plans as needed.
Change Management
Develop communication strategies to support organizational change.
Facilitate meetings with clinic leadership and staff.
Identify potential resistance and implement strategies to encourage adoption.
Promote a positive culture throughout the integration process.
Serve as a trusted resource for leaders and employees during transitions.
Cross-Functional Collaboration
Work closely with:
Executive Leadership
Clinical Operations
Human Resources
Information Technology
Revenue Cycle
Finance
Compliance
Marketing
Facilities
Credentialing
Serve as the primary liaison between the acquired clinic and the organization's leadership team.
Other duties as assigned.
Key Performance Indicators (KPIs)
Success in this role may be measured by:
Integration projects completed on schedule and within budget
Employee retention during transition
Provider onboarding timelines
Patient satisfaction and experience scores
Revenue cycle stabilization
Operational readiness milestones achieved
Compliance audit outcomes
EHR implementation success
Standardization of organizational workflows
FLSA Status:
Exempt
Benefits
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Work Location:
Remote and on-site at clinic locations
Requirements
Required Qualifications:
Bachelor's degree in Healthcare Administration, Business Administration, Health Services Administration, or a related field.
Five (5) or more years of progressive healthcare operations experience.
Three (3) or more years of project management or operational leadership experience.
Experience leading multidisciplinary teams.
Experience managing organizational change.
Strong project management and organizational skills.
Excellent leadership and interpersonal communication abilities.
Knowledge of ambulatory healthcare operations.
Understanding of healthcare reimbursement and revenue cycle management.
Knowledge of HIPAA, OSHA, CMS, and healthcare regulatory requirements.
Strong analytical and problem-solving skills.
Ability to manage multiple projects simultaneously.
Excellent conflict resolution and change management skills.
Proficiency with Microsoft Office Suite and project management software.
Ability to influence without direct authority.
Ability to travel within assigned region regularly
Valid driver's license
Acceptable driving record (subject to motor vehicle record check)
Must maintain required auto insurance
Physical Requirements
Frequent travel between clinic locations (up to 50%)
Occasional evening or weekend work during major integrations
Combination of office, clinical, and remote work environments
Ability to travel to clinic locations as needed
Ability to sit, stand, and walk for extended periods
Ability to lift up to 25 pounds occasionally
Ability to use standard office equipment and computer systems