We are looking for a highly organized, resourceful
Client Training Specialist
to join our remote team.
This is a hands-on role for someone who enjoys getting things done. A large part of your day will involve coordinating client projects, managing administrative workflows, preparing and improving professional career materials, keeping projects moving forward, and making sure clients receive a high-quality experience.
You should be extremely comfortable learning new technology and using modern software to work faster and more efficiently. You don't need to be a programmer, but you should be the kind of person who quickly figures out new platforms, finds better ways to complete repetitive work, and uses technology to improve both speed and quality.
You'll also help create and refine professional materials including resumes, professional profiles, career summaries, and other client-facing documents. We have established processes and training for this work, so previous resume-writing experience is helpful but not required.
What You'll Do
Manage and coordinate multiple client projects from start to finish
Handle administrative tasks, documentation, scheduling, tracking, and follow-up
Keep projects organized and ensure deadlines and deliverables don't fall through the cracks
Create, edit, format, and quality-check resumes and professional career materials
Work within established templates, processes, and quality standards
Use modern technology and productivity platforms to complete work efficiently
Communicate professionally with clients by email and video
Help clients understand and implement recommended changes to their career materials
Troubleshoot client questions and provide clear, patient guidance
Coordinate with internal team members to keep client work moving
Identify opportunities to improve workflows and make repetitive processes more efficient
What We're Looking For:
The ideal candidate is
organized, detail-oriented, technologically capable, and excellent at follow-through
.
You don't need to come from one specific industry. We're more interested in finding someone who can manage a high volume of moving pieces without sacrificing accuracy or client experience.
You may be a particularly strong fit if you have experience in:
Project coordination, operations, administration, or client services
Training, teaching, education, coaching, or customer success
Writing, editing, or developing professional documents
Career services, recruiting, staffing, HR, or employment-related services
Working directly with clients in a professional environment
Learning and implementing new software and productivity systems
Experience helping people with resumes, career materials, interviewing, or job-search strategy is a
plus, but not required
.
You'll Probably Enjoy The Role If You:
Are the person who naturally keeps projects organized.
You notice when something hasn't been completed and follow up without being asked. You can learn a new system quickly. You're comfortable working independently. You communicate clearly and professionally. You enjoy improving written materials. And when a client is confused or frustrated, you're comfortable getting on a call, walking them through the issue, and helping them move forward.
We're looking for someone who combines
strong execution behind the scenes with a professional, reassuring presence in front of clients.
Position:
Client Training Specialist
Location:
Remote
Employment:
Full-time
Compensation:
Approximately $45,000 - $52,000 annually, depending on experience
This is an opportunity to join a remote team where organization, initiative, technology, communication, and follow-through matter. If you're someone who enjoys managing projects, improving processes, producing high-quality work, and helping clients succeed, we'd like to hear from you.