Job Description:
• Strengthen and grow relationships and opportunities with each account in a portfolio of typically 5–10 accounts
• Ensure renewal and growth of each account
• Serve as the dedicated point of contact and respond to account requests quickly and professionally
• Pitch product roadmaps to identify opportunities supporting account business objectives
• Stay current on account businesses and objectives to identify present and future opportunities
• Provide monthly and quarterly business reviews, brainstorming sessions, and strategy sessions
• Craft compelling narratives from performance data to convey Bazaarvoice’s value
• Attend and host relationship-building and networking events
• Generate referrals for new business through strong client relationships and results
Requirements:
• 3+ years of experience client-facing and managing mid-market-level accounts
• Track record creating and growing trusting, lasting professional relationships with key stakeholders at large enterprise clients
• Charismatic and exceptional communicator
• Naturally consultative, with ability to teach complex concepts simply
• Enjoys brainstorming and creative thinking; excellent problem-solving ability
• Strong project management, prioritization, and focus
• Deeply analytical and excited to work with data
• Comfortable with complex technical products
• Energetic, positive, solutions-first approach
• Willing to take on new responsibilities
• Self-directed, hard-working, and passionate
• Take-control and get-things-done mindset
Benefits:
• Routine pre-employment background check conditional upon prior written consent
• Great Place to Work recognition in the US, Australia, India, Lithuania, France, Germany and the UK