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Client Success & Campaign Manager
Location: Remote — Philippines
Work Arrangement:This is a fully remote (telecommute) position.
Employment Type: Full-Time (Contractor)
Number of Openings:1 Position
Industry: Gaming, Esports, Influencer Marketing & Digital Entertainment
Compensation:$5.00 – $9.00 USD/hour
English Proficiency:Advanced (C1/C2) – Excellent written and verbal communication skills are required.
Schedule:Full-Time | Schedule aligned with client and campaign needs
Start Date: As Soon As Possible
About the Company
This opportunity is with a fast-growing talent management and influencer marketing company operating within the gaming, streaming, esports, and digital entertainment industries. Founded by experienced industry professionals, the organization supports content creators by helping them expand their audiences, strengthen their brands, secure sponsorships, develop original content, and build sustainable careers.
The company works with an international roster of digital creators and brand partners, managing high-impact campaigns and partnerships across multiple platforms. Its culture is fast-paced, collaborative, creative, and results-oriented, offering team members the opportunity to work at the intersection of gaming, entertainment, influencer marketing, and brand strategy.
About the Role
We're looking for an experienced, highly organized, and client-focused Client Success & Campaign Manager to lead the planning and execution of influencer marketing campaigns for brand clients.
In this role, you'll serve as the primary point of contact for assigned clients and partners while coordinating with talent managers, sales teams, creators, creative professionals, and other internal stakeholders. You'll manage campaigns from initial planning through execution, reporting, and evaluation, ensuring that every activation is delivered on time, within budget, and according to client expectations.
You may oversee campaigns involving approximately 20 creators, manage budgets of up to $200,000 per campaign, and coordinate as many as 40 campaigns or approximately 200 individual activations per month. This position requires exceptional project management, communication, relationship-building, and analytical skills.
What You'll Do
Client Success & Relationship Management
- Serve as the primary point of contact for assigned brand clients and partners.
- Build strong, long-term relationships based on trust, communication, and consistent results.
- Provide regular updates on campaign progress, deliverables, timelines, and performance.
- Address client feedback, questions, and concerns professionally and proactively.
- Ensure every campaign meets client expectations and supports long-term partnership growth.
Campaign Planning & Strategy
- Develop comprehensive influencer marketing campaign plans aligned with client goals and audience insights.
- Define campaign objectives, messaging, channels, deliverables, timelines, and performance indicators.
- Translate client goals into clear and actionable campaign strategies.
- Identify opportunities to improve campaign effectiveness, engagement, and return on investment.
Campaign Execution
- Manage influencer marketing campaigns from initial planning through completion and evaluation.
- Coordinate campaigns involving up to approximately 20 creators or talents.
- Oversee up to 40 unique campaigns or approximately 200 individual activations per month.
- Coordinate with talent managers, sales, creative, analytics, and external partners.
- Ensure all campaign deliverables are completed accurately and on time.
- Maintain clear communication across all stakeholders throughout the campaign lifecycle.
Budget Management
- Manage and deploy campaign budgets of up to $200,000 per campaign.
- Track campaign spending and ensure resources are allocated effectively.
- Monitor budgets throughout execution and identify potential risks or discrepancies.
- Ensure campaigns remain within approved financial parameters.
Creative Coordination
- Collaborate with creative teams and content creators to develop compelling campaign assets.
- Review visuals, copy, videos, and other materials for quality and brand alignment.
- Ensure campaign assets communicate key messages effectively and meet client requirements.
- Coordinate revisions, approvals, and final delivery of creative materials.
Project Management
- Develop and maintain campaign timelines, task lists, approvals, and delivery schedules.
- Use project management tools to coordinate internal teams, creators, clients, and external vendors.
- Identify potential risks, delays, or obstacles and take proactive steps to resolve them.
- Balance multiple campaigns and priorities without compromising quality or deadlines.
Campaign Analysis & Optimization
- Monitor campaign performance across engagement, conversions, reach, ROI, and other relevant KPIs.
- Analyze campaign data to evaluate effectiveness and identify opportunities for improvement.
- Use performance insights to optimize active campaigns and improve future strategies.
- Make data-informed recommendations to clients and internal stakeholders.
Reporting & Presentations
- Prepare comprehensive campaign reports, presentations, and performance summaries.
- Communicate results, insights, challenges, and recommendations clearly to clients and internal teams.
- Present campaign findings in a concise and compelling format.
- Provide regular updates to the Director of Campaigns regarding progress, budgets, risks, and opportunities.
What We're Looking For
Required Qualifications
- 3–5 years of experience in campaign management, client success, account management, influencer marketing, or a related role.
- Proven experience managing marketing campaigns from initial concept through execution and reporting.
- Strong client-facing experience with the ability to manage expectations and build long-term relationships.
- Exceptional project management and organizational skills.
- Ability to manage multiple campaigns, deadlines, and stakeholders simultaneously.
- Excellent written and verbal communication skills in English.
- Experience collaborating with cross-functional teams and external partners.
- Strong analytical skills with the ability to interpret campaign metrics and performance data.
- Proficiency with Microsoft Office, Google Workspace, or similar productivity platforms.
- Ability to manage campaign budgets and monitor financial performance.
- Strong attention to detail and commitment to delivering high-quality work.
- Ability to work independently, take ownership, and adapt to changing priorities.
Preferred Qualifications
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
- Experience in influencer marketing, creator partnerships, talent management, gaming, or esports.
- Familiarity with the video game, streaming, or digital content creation industries.
- Knowledge of marketing strategies across digital, social media, events, and other channels.
- Experience managing high-volume campaign portfolios.
- Familiarity with influencer campaign metrics, creator deliverables, and sponsorship activations.
Candidate Evaluation Considerations
To ensure success in this role, the following factors will be carefully evaluated during the selection process:
- Experience managing complex marketing or influencer campaigns from beginning to end.
- Ability to manage multiple clients, creators, deadlines, and campaign activations simultaneously.
- Client communication and relationship-management skills.
- Experience managing campaign budgets and tracking expenses.
- Understanding of influencer marketing, gaming, streaming, or digital entertainment.
- Analytical ability and experience interpreting campaign performance metrics.
- Project management skills and attention to detail.
- Ability to work independently and remain organized in a fast-paced environment.
- Professionalism, accountability, adaptability, and follow-through.
What Success Looks Like
- Campaigns are delivered accurately, on time, and within approved budgets.
- Clients receive consistent, proactive, and professional communication.
- Creators and internal teams have clear expectations, timelines, and deliverables.
- Campaign challenges are identified and resolved before they affect client satisfaction.
- Performance data is translated into meaningful insights and recommendations.
- Clients are satisfied with campaign execution and interested in developing long-term partnerships.
- Campaign documentation, reporting, budget tracking, and internal updates remain accurate and current.
Why Join Us?
- Work at the intersection of gaming, esports, influencer marketing, and digital entertainment.
- Manage campaigns involving leading content creators and international brand partners.
- Gain experience managing significant campaign budgets and high-volume activations.
- Collaborate with experienced professionals across talent management, sales, creative, and analytics.
- Join a creative, fast-growing, and results-oriented organization.
- Build long-term expertise in creator partnerships and influencer campaign management.
• Fully remote work environment.
Important Notes
Applications may receive priority consideration if candidates:
- Have direct experience in influencer marketing, talent management, gaming, esports, or digital entertainment.
- Have successfully managed multiple campaigns and client relationships simultaneously.
- Have experience managing campaign budgets and high-volume activations.
- Possess advanced English communication skills.
- Are comfortable working in a fast-paced, deadline-driven environment.
- Can independently manage projects while collaborating with multiple internal and external stakeholders.
This is a fully remote (telecommute) position.
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