For our client, we are seeking a Client Services Consultant to join the team of a leader in the Technical Services space.
This role will partner closely with healthcare customers to uncover workflow challenges, shape future-state processes, and guide solution adoption. You will serve as a trusted advisor across complex engagements, helping organizations improve operational efficiency and drive meaningful change. The position blends consulting, implementation support, and customer success in a healthcare technology environment.
Location: Remote - US based candidates only, no visa sponsorship available
Compensation: $100,000 – $120,000 annually
Responsibilities
Lead workflow discovery to assess customer needs and opportunities
Design future-state workflows using the company's solutions
Serve as a trusted advisor and subject matter expert
Manage solution workstreams and coordinate project deliverables
Guide customers through adoption of the company's solutions
Develop targeted strategies for workflow optimization and training
Collaborate on reusable workflow patterns and best practices
Qualifications
5+ years in healthcare technology, consulting, implementation, or customer success
Strong consulting and solution skills for complex workflows
Deep healthcare domain knowledge and experience with healthcare technology solutions
Experience with workflow transformation and organizational change
Excellent analytical, problem-solving, and communication skills
Ability to manage multiple customer engagements with accountability
Benefits
Comprehensive health insurance
401(k) with employer match
Wellness stipend
Professional development reimbursement
Work from home stipend
Remote work flexibility
Flexible PTO
Paid parental leave
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.