Responsibilities:
- Run routine reports and conduct preliminary analysis of data
- Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients. Become familiar with data analysis and the usage of the company’s analytical tools and capabilities.
- Provide clients with standard reports and respond to requests for basic ad hoc reports. May conduct preliminary analysis of the data
- Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building
- Coordinate with internal business groups to resolve basic client problems, and improve levels of service to clients
- Learn the systematic problem solving processes used in Client Service
- Learn the use of company services
Required Skills:
- Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience
- Strong interpersonal skills
- Effective time management skills
- Intermediate MS Office skills including MS Word, MS Excel, MS Access, MS PowerPoint, MS Explorer and MS Outlook calendar and email
- Strong analytical and organization skills
- Superior written and verbal communications skills, coupled with highly developed interpersonal skills.
- High degree of flexibility, motivation and drive
- Demonstrated problem solving skills
- Ability to learn and develop business and data-analysis skills
- Ability to interact effectively with clients, managers, and coworkers
- Ability to perform multiple tasks in deadline-driven environment
- Proactive and positive attitude with diplomacy; willingness to take responsibility
- Must be a self-starter, flexible, and highly detail-oriented
- Ability to collaborate effectively with personnel at all levels
- Self-motivated for continued learning and growth
- Must be able to work with team in a collaborative format and clearly communicate objectives in a team setting
- Exceptional quality of work and attention to detail with a high degree of organizational ability
- Build credibility with the client team by delivering consistently and meeting expectations
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