Part-Time Client Enrollment Specialist — The Dog Wizard, Coral Gables
Bilingual (English/Spanish) required · Part-time, 10 hrs/week to start with room to grow · Base + uncapped commission
You're the first voice people hear when they reach out about training their dog — and the reason they go from "just looking" to "when can we start?" This isn't a call-center script job. You're the warm, trusted front door of a premium dog training studio, and how you run a phone call is the difference between a curious lead and an enrolled client.
We help dog owners across Miami fix real behavior problems and build dogs they can actually live with. We're growing, and we're looking for someone hungry to grow with us — start at 10 hours a week, and as our lead volume climbs, so do your hours and your earnings.
What you'll do
• Answer inbound calls and inquiries as the confident, reassuring first impression of the brand
• Turn conversations into enrolled clients and booked evaluations — this is the heart of the role
• Follow up with leads who go quiet, gracefully and persistently, until you get a yes or a clear no
• Schedule evaluations and training sessions and hand clients off cleanly to our trainer
• Learn our programs deeply enough to recommend the right one for each dog — and explain why it's worth it
• Keep every lead tracked and organized — nobody falls through the cracks on your watch
Who you are
• Bilingual English/Spanish — required. A large share of our clients speak Spanish. No exceptions on this one.
• You can sell without being pushy. You guide a worried, hesitant dog owner to a confident decision — and they thank you for it. Trust over pressure, every time.
• You love dogs and can talk credibly about behavior and training. You don't need to be a trainer, but you need to know enough to sound like you belong here.
• You're eloquent and warm. People trust you fast — on the phone, that's most of the job.
• You're relentlessly organized. Follow-ups don't slip. Calendars don't double-book.
• Comfortable with CRM and scheduling tools, or fast to pick them up.
Bonus points
• Experience in sales, hospitality, real estate, or any role where charm and conversion paid your bills
• Background in dog training, grooming, vet, or any corner of the pet world
The opportunity
This starts at 10 hours a week, but the earning is uncapped and the role grows as we do. You earn commission on every client you enroll directly and on evaluations you book that convert. Programs run $500–$4,500, so a strong closer is well rewarded on every win. If you're ambitious, want a foot in the door of a growing business, and back yourself to close — this is a ground-floor seat.
Details
• Location: Coral Gables /remote
• Hours: 10/week to start, growing with lead volume
• Pay: $15 to 20/hr base + uncapped commission
To apply
Send your resume and a 60-second voice note: pretend I just called asking whether my reactive dog is too far gone to train, and talk me off the ledge. We hire on how you sound, not just how you write.
Pay: $21.96 - $24.02 per hour
Benefits:
• Flexible schedule
Application Question(s):
• Send your resume and a 60-second voice note: pretend I just called asking whether my reactive dog is too far gone to train, and talk me off the ledge. We hire on how you sound, not just how you write.
Experience:
• phone sales : 1 year (Required)
• Dog handling: 1 year (Preferred)
Language:
• Spanish (Required)
Work Location: Remote