Job Description:
• Attend to customer chats, calls, and emails.
• Help customers find the lowest-priced policy that serves their needs.
• Maintain and coordinate with Aardy to ensure your insurance license is valid at all times.
• Ensure timely updates to name changes, address changes, or any changes affecting your license.
• Successfully complete mandatory Client Manager training within the first 30 to 45 days of employment.
Requirements:
• Must possess a valid Producer License with Property & Casualty line of authority.
• Must have a minimum of one year of insurance sales experience.
• Must have a minimum of 6 months experience in a 100% remote based position.
• Must have a strong command of the English language (verbal and written) as well as excellent communication skills.
• Customer service experience, ideally in a call center environment.
• Computer literate with the ability to navigate basic software programs such as Microsoft Office, Slack, Zoom, Salesforce, Email, etc.
• Excellent attention to detail.
• Ability to learn new systems, skills, and tasks quickly.
• Excellent time management skills with the ability to multi-task.
• Must be able to work one weekend day as part of your weekly schedule.
• Must have and maintain high speed Internet with minimum speeds of 100 Mbps download, 25 Mbps upload, and a latency <= 50 ms.
Benefits:
• 15 days (120 hours) of PTO per year.
• 6 Paid Holidays.
• Paid bereavement leave.
• Equipment: PC + monitor, standard peripherals.
• Retirement Plan: 401k safe harbor plan with up to a 6% company match.
• ICHRA (Individual Coverage Health Reimbursement Arrangement).
• Up to $600 per month for employee only and up to $800 for employee+dependent(s).
• Peer Rewards: Bonusly platform.
• Monthly Internet Stipend - $75.
• Home Furniture Stipend - $500 upon successful completion of 90 days of employment.