Shape what's next with BCD
Client-Dedicated Meeting Air Coordinator (MAC) /Group Air (Remote)
Full time, United States
In this role, you will be responsible for booking and/or ticketing airline reservations as requested by our client's program participants in a client-dedicated capacity. You will provide guidance to our client on our services and qualifying all meeting requests, support services to event manager and Meeting Planners, and assist as needed to ensure the successful completion of meeting and or event.
What You'll Do
Serve as main contact within the operations team for all participant services related to an event
Support online registration via CVENT with online bookings via Concur
Use the appropriate the BCD tools, GDS and systems to complete requests,
Demonstrate knowledge of airline supplier rules, including airline contracts held by client or BCD
Complete assigned work to meet SLAs on all assigned accounts
Work within customer budgetary guidelines and advise Attendee Services Coordinator of any concerns
Provide travel offers and general travel advice to travelers
Update Standard Operations Procedures (SOPs) as needed
What You'll Bring
Travel agency experience with GDS Sabre knowledge
Meeting air coordination experience
Experience working in a team environment preferred
Proficiency in Microsoft Office software (Word, Excel, Outlook)
Demonstrated excellent professional customer service and problem resolution skills
Strong verbal and written communication skills in English
Working knowledge of database systems will be a plus
Why you’ll love working here Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel.
Meet BCD BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and people navigate change, simplify complexity and make confident decisions about how and when they travel. Our intuitive digital experiences for every stakeholder power journeys that fuel success and drive progress. With 15,000+ dedicated team members serving clients in 170+ countries, BCD is shaping a more sustainable future for business travel. Industry-leading meetings and events management and a global consultancy complete our suite of solutions and services. In 2025, BCD achieved $24.4 billion in sales. For more information, visit www.bcdtravel.com. Get to know us by exploring our career site and checking out our social media:
Career site BCD
https://www.linkedin.com/company/bcd-travel/
https://www.instagram.com/bcdtravel/
https://www.bcdtravel.com/blog/
What’s in it for you
Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Work at the forefront of travel technology and help shape the future of business travel
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated
Work From Anywhere opportunity for 60 days per year
At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Meeting Air Coordinator is between $54,000 and $68,000. The actual pay depends on your skills, qualifications, experience and geographical location.
This position requires flexibility regarding work schedules. Assignments may include day, evening, overnight, weekend, and holiday shifts as determined by business needs. While the company will comply with applicable laws regarding reasonable accommodations, candidates should understand that preferred schedules and ongoing shift modifications may not be available.
Ready to shape what’s next? Apply now! We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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