Are You Ready to Take the Next Step in Your Caregiving Career?
At Safe Harbor Home Care, we believe exceptional care begins with exceptional people. We're looking for a compassionate, organized, and relationship-focused Client Care Coordinator who is passionate about helping seniors remain safe, independent, and comfortable in their homes. If you're a CNA, CHHA, or HCA with strong people skills and a desire to make a difference beyond direct caregiving, this role offers an exciting opportunity to impact both clients and caregivers while growing your career in home care leadership.
Why You Will Love This Role
Build meaningful relationships with clients and families
Mentor and support caregivers in the field
Conduct client assessments and quality assurance visits
Coordinate care with hospitals, rehab facilities, and skilled nursing facilities
Make a direct impact on client satisfaction and caregiver success
Grow your leadership skills in a rapidly expanding organization
What You'll Be Doing
Client Assessments & Care Planning
Meet with prospective clients and families to assess care needs.
Develop personalized care plans.
Coordinate service starts and work with scheduling to ensure proper staffing.
Provide hands-on caregiving support when operational needs require.
Hospital & Facility Care Coordination
Coordinate transitions from hospitals, rehabilitation centers, and SNFs.
Collaborate with social workers, discharge planners, case managers, and family members.
Help reduce hospital readmissions through proactive follow-up.
Quality Assurance & Client Satisfaction
Conduct satisfaction calls and in-home quality visits.
Perform reassessments and update care plans.
Ensure Assignment of Benefits forms are completed and maintained.
Caregiver Coaching & Support
Conduct field visits and caregiver observations.
Assist with onboarding and training.
Provide coaching and additional education as needed.
Support caregiver engagement and retention.
Client & Family Relationship Management
Serve as a trusted resource for clients and families.
Respond to concerns with empathy and professionalism.
Encourage positive reviews and referrals.
Required Qualifications
Active CNA, CHHA, or HCA credential
High School Diploma or GED
Valid driver license, reliable vehicle, and proof of insurance
Minimum one year of caregiving experience
Comfortable traveling throughout the service area
Preferred Qualifications
Minimum one year of caregiving experience in home care, home health, assisted living, memory care, skilled nursing, or related healthcare setting.
Experience performing client assessments and creating care plans
Experience working with hospitals, discharge planners, case managers, or social workers
Experience training, mentoring, or leading caregivers
The Ideal Candidate
Compassionate, organized, service-oriented, a natural relationship builder, comfortable working independently, and committed to exceptional care and customer service.
Benefits of Joining Safe Harbor Home Care
Competitive pay
Career advancement opportunities
Supportive leadership team
Collaborative culture
Meaningful work that impacts lives every day
Apply Today
If you're a dedicated CNA, CHHA, or HCA looking for a career that combines caregiving, client advocacy, quality assurance, and team support, we'd love to meet you.
Work schedule
8 hour shift
Monday to Friday
Benefits
Paid time off
401(k)
Paid training
Mileage reimbursement