ABOUT BAKER BOTTS
Baker Botts is a leading international law firm recognized for its deep
understanding of the industries it serves. With offices across major global
markets, the firm delivers sophisticated legal services while cultivating a
collaborative, inclusive culture where both attorneys and professional staff
contribute to client success and organizational excellence.
ABOUT THE ROLE
Baker Botts is seeking a Client Billing Coordinator to join the Financial
Services – Client Billing team. This role supports the Client Billing Manager by
providing essential billing services and information to lawyers, staff, and firm
leadership to help ensure accurate and timely client billing.
The position handles general billing functions and supervises client billing
staff within the assigned office, including staff located in other offices. This
is a firmwide, full-time, fully remote, non-exempt position reporting to the
Client Billing Manager.
WHAT YOU'LL DO
Primary Responsibilities
Manage client billing from start to finish, including processing invoices in
the billing software, distributing monthly prebills and reports, reviewing
and correcting prebills, and generating final invoices for clients.
Meet established KPIs, maintain an accurate and current billing inventory,
and promptly escalate outstanding issues through appropriate channels.
Maintain accurate and complete client billing records and client/matter
information in the billing system, including addresses, rate structures, and
billing templates.
Coordinate electronic invoicing, transmit invoices, and resolve issues in a
timely manner.
Prepare invoice write-off forms at the direction of billing attorneys and
provide detailed reports and analyses of client billing activity and
historical data.
Communicate professionally with Partners about billing inventory, matter
progress, outstanding receivables, and client-specific billing requirements;
advise on appropriate billing actions and potential collection issues.
Respond to inquiries, troubleshoot issues, and handle special requests from
attorneys, paralegals, and administrative staff.
Collaborate with Rates Control to implement, update, and maintain
client-matter rate structures and cost exceptions in accordance with
attorney/client instructions, client guidelines, and Firm policies.
Prepare aged accounts receivable reports and respond to client-related A/R
audit inquiries accurately and promptly.
Maintain documentation for special fee allocations to record additional
collections attributable to timekeepers assigned to clients or matters.
Additional Responsibilities
Monitor team performance against KPI targets and coach, guide, and support
staff to ensure accurate and timely completion of work.
Oversee daily workflow, assign tasks, resolve work-related issues, and ensure
adherence to billing procedures and Firm policies.
Review team output for accuracy, completeness, and compliance with billing
guidelines and client requirements; track workload and capacity, identify
bottlenecks, and adjust assignments to meet deadlines.
Train new and existing staff on billing procedures, software updates,
e-billing requirements, and best practices; maintain communication with
partner offices and follow up on outstanding prebills.
Escalate unresolved issues, identify process gaps, recommend improvements,
and help implement workflow enhancements.
Approve weekly timecards, conduct bi-monthly one-on-one check-ins with
Billing Staff, and participate in annual performance evaluations and staff
development.
Perform additional responsibilities and projects as assigned.
WHAT YOU'LL BRING
Required
Strong organizational and analytical abilities, including the ability to
prioritize multiple tasks, meet deadlines, and perform work requiring
advanced analytical skills.
Solid proficiency with general computer applications.
Effective oral and written communication skills for internal and external
interactions.
Sound independent judgment, strict adherence to confidentiality requirements,
and the ability to work proactively and independently.
Consistently produce accurate, well-organized, professionally presented work
and maintain collaborative, professional relationships with colleagues,
management, and other Firm personnel.
Interpersonal skills to communicate effectively in person, by email, and by
telephone; follow instructions from attorneys, clients, staff, and external
professionals; and provide courteous, service-oriented support.
Ability to supervise staff located in other office locations.
Preferred
Experience with Aderant.
Two to three years of relevant experience in a legal or accounting
environment.
SUCCESS IN THIS ROLE
Within 6–12 months, a successful Client Billing Coordinator will be a trusted
resource for Partners and a steady leader for the billing team, demonstrated by:
Owning the billing cycle: Delivers accurate, on time prebills and invoices,
meets KPIs, and escalates issues promptly.
Building Partner confidence: Keeps Partners informed on billing inventory and
receivables with clear recommendations.
Leading the team: Coaches staff across offices, balances workloads, and
drives process improvements.
Living our values: Shows accuracy, sound judgment, confidentiality, and
service-oriented collaboration.
HOW YOU'LL WORK
Work Model: Fully remote; occasional office travel is permitted with prior
notification to management.
Schedule:
Full time, five-day workweek, standard hours for this role are between
10:30AM-7:00PM CT or as outlined in the Firm policy manual. Overtime may be
required beyond 37.5 hours per week. Flexibility may be required as needed to
meet business and client needs.
Physical Requirements:
Must remain seated for extended periods, including at least one hour without
a break, and perform essential duties while managing time constraints,
frequent interruptions, and high-pressure situations while maintaining
professionalism, accuracy, and sound judgment.
Baker Botts L.L.P. is an equal opportunity employer and considers all qualified
applicants for employment without regard to race, color, gender, sex, age,
religion, creed, national origin, citizenship, marital status, sexual
orientation, disability, medical condition, military and veteran status, gender
identity or expression, genetic information, or any other basis protected by
federal, state, or local law.