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Company Description
Sip-Up Platform, launched in 2019, specializes in building brand awareness for businesses through advertising in local restaurants. The company’s drinkware program places branded messages directly on cups and mugs, ensuring consistent visibility whenever patrons enjoy coffee or other beverages. This approach offers cost-effective, high-impact advertising with strong message retention, as guests spend time engaging with the drinkware.
In addition to custom-branded drinkware, clients benefit from Sip-Up’s broad restaurant network, providing repeated exposure and sustained audience reach.
Role Description The Client Account Manager is a part-time remote role responsible for overseeing and growing client relationships on the Sip-Up Platform. Day-to-day tasks include onboarding new clients (both restaurants and Sponsors), understanding their drinkware needs for restaurants and advertising goals for sponsors, collecting required artwork, and coordinating orders. The role involves communicating with current clients via email, SMS and phone.
Proactively recommending location opportunities to clients.
The Client Account
Manager will collaborate with internal teams to ensure smooth delivery of drinkware orders, resolve issues promptly, and identify opportunities for upselling and cross-selling services. This position also requires regular follow-up with restaurant partners to confirm placements, maintain service quality, and support overall campaign success.
Qualifications
Client relationship and account management skills, including experience in managing multiple client accounts, handling inquiries, and maintaining long-term partnerships.
Sales and business development skills, such as prospecting, presenting services, negotiating terms, and identifying upsell or cross-sell opportunities.
Project coordination and organizational skills, including scheduling, tracking deliverables, and ensuring alignment between clients, internal teams, and restaurant partners.
Analytical and reporting skills, with the ability to interpret campaign data, prepare clear performance summaries, and recommend improvements.
Strong written and verbal communication skills, with the ability to explain advertising solutions and manage expectations in a professional manner.
Comfort working in a remote environment, including effective time management, self-direction, and use of digital collaboration tools.
Position Details:
Type: Part-Time 1099 Independent Contractor with opportunity after proven to be hired as an employee.
Location: Remote/work-from-home approximately 10 hours a week with opportunity to add more.
Requirements: Phone, Internet, Computer and a quite space to work
Pay: Starting at $18 per hour
Must be willing to sign a subcontractor agreement!