Description
- Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for Supplier Maintenance Clerk.
- Only candidates located in National Capital Region (NCR) in the Philippines to apply.
Job Summary
- The Supplier Maintenance Clerk is responsible for the creation, maintenance, and validation of supplier records within the company's financial systems to ensure accurate and timely processing of supplier payments.
- This role serves as a key control point in maintaining supplier master data integrity by verifying information, confirming banking instructions directly with suppliers, and ensuring compliance with established procedures across multiple Carnival brands.
- The ideal candidate is highly detail-oriented, customer-focused, and capable of managing a high volume of requests while maintaining accuracy and confidentiality.
Essential functions
- Create, update, and maintain supplier master records in financial systems in accordance with established policies and procedures
- Review supplier setup and change requests for completeness and accuracy
- Contact suppliers directly via phone to verify banking information and validate payment instructions
- Respond promptly and professionally to supplier inquiries regarding supplier setup, maintenance requests, and payment-related information
- Provide support to internal stakeholders by answering questions and resolving issues related to supplier records
- Ensure compliance with internal controls, fraud prevention measures, and supplier maintenance procedures
- Apply brand-specific supplier setup requirements and business rules across multiple Carnival brands
- Perform data entry with a high level of accuracy and attention to detail
- Research and resolve discrepancies, incomplete requests, and supplier data issues
- Maintain organized documentation and audit trails supporting supplier record creation and modifications
- Partner with Accounts Payable, Procurement, Treasury, and other departments to facilitate efficient supplier onboarding and maintenance processes
- Meet established service level agreements (SLAs) and productivity targets
- Identify opportunities for process improvements and contribute to operational excellence initiatives
Qualifications
- 1 to 3 years of experience in data entry, accounts payable, supplier maintenance, customer service, or a related administrative role
- Strong attention to detail with demonstrated ability to maintain a high degree of accuracy
- Excellent verbal and written communication skills
- Ability to communicate professionally with suppliers and internal stakeholders at all levels
- Strong organizational and time management skills
- Ability to learn, understand, and retain multiple supplier setup requirements and operating procedures
- Proficiency in Microsoft Office, particularly Outlook, Excel, and Teams
- Ability to handle sensitive supplier and banking information confidentially
- Ability to work independently while also collaborating effectively within a team environment
- Must be amenable to working hours that overlap with U.S. business hours and be flexible to support business needs across U.S. time zones
- #LI-PV1
- #LI-Remote