If you're excited about this role but don’t meet every qualification, we still
encourage you to apply! At Grange, we value growth and are committed to
supporting continuous learning and skill development as you advance in your
career with us.
Summary: This role is responsible for investigating, evaluating, and negotiating
settlement of complex PL Casualty Liability Claims to promote retention or
purchase of insurance.
What You’ll Be Doing:
Pursuant to Company line of business strategies, statutory regulations and
good faith claim settlement practices; investigates, evaluates and adjusts
assigned complex liability claims within limit of authority. Summarizes cases
in excess of authority and submits to managers/specialists for approval.
Demonstrates technical proficiency, allowing for the handling of more complex
claims with minimal supervision.
Establishes and maintains positive relationships with both internal and
external customers, providing excellent customer service.
Regular and effective communication with our agents including face-to-face
visits when required to assist in building effective working relationships.
Assist other departments (when required) with investigations.
Demonstrates effectiveness and efficiencies in handling workload with limited
supervision or direction.
Reports large losses and presents claims to the CAB Committee. Ensures
appropriate reinsurance reporting is made on claims.
What You’ll Bring To The Company:
College degree preferred plus five (5) years claims experience with at least
three (3) years involvement in casualty claims handling preferred. Must possess
strong communication and organization skills and be proficient with personal
computer. Demonstrated ability to interact with customers and agents in a
professional manner. State specific adjusters’ license may be required.
About Us:
Grange Insurance Company, with $3.4 billion in assets and more than $1.61
billion in annual revenue, is an insurance provider founded in 1935 and based in
Columbus, Ohio. Through its network of independent agents, Grange offers auto,
home and business insurance protection. Grange Insurance Company and its
affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky,
Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia and
Wisconsin and holds an A.M. Best rating of "A" (Excellent).
Grange understands that life requires flexibility. We promote geographical
diversity, allowing hybrid and remote options and flexibility in work hours
(role dependent). In addition to competitive traditional benefits, Grange has
also created unique benefits based on associate feedback, including a cultural
appreciation holiday, family formation benefits, compassionate care leave and
expanded categories of bereavement leave.
Who We Are:
Grange values all the things that make us unique as human beings. We are
committed to creating and supporting a workforce that reflects the richness of
our differences by welcoming all backgrounds, viewpoints and lived experiences.
To foster an inclusive environment, we are intentional in bringing those
differences together for the good of our enterprise, associates, agents,
customers and community.
Our Associate Resource Groups help cultivate an inclusive workplace while
providing professional and personal growth opportunities. Open to all
associates, these voluntary groups celebrate shared experiences and perspectives
across ethnicity and race, nationality, generation, gender identity and sexual
orientation. Our groups include the Multicultural Professional Network, Pride
Partnership & Allies, Women's Group and Young Professionals.
Established in 2016, our Inclusive Culture Council advances professional
development, networking, business value and community outreach. Together, we
create opportunities to learn from one another, encourage innovation and build a
culture where everyone can contribute and grow.
Our commitment to inclusion is grounded in our core values: Be One Team, Deliver
Excellence, Communicate Openly, Do the Right Thing and Solve Creatively for
Tomorrow.
Equal Opportunity Employer
We are committed to maintaining a discrimination-free workplace in all aspects,
terms and conditions of employment and welcome the unique contributions that you
bring from education, opinions, culture, beliefs, race, color, religion, age,
sex, national origin, handicap, disability, sexual orientation, gender identity
or expression, ancestry, pregnancy, veteran status, and citizenship.