Job Description:
• Perform claims intake activities as a Claims Intake Specialist
• Handle multiple tasks concurrently
• Apply knowledge of state regulations, statutes, and ERISA to claims work
• Use PC applications including Word, Excel, PowerPoint, and Lotus Notes
• Communicate clearly and concisely in verbal and written interactions
Requirements:
• High School Diploma OR GED and 3 years of claims experience OR Bachelor degree and 1 year of claims experience
• Customer Service experience
• Organizational skills
• Ability to handle multiple tasks at once
• Knowledge of state regulations, statutes, and ERISA
• Clear and concise verbal and written communication skills
• PC proficiency in Word, Excel, PowerPoint, and Lotus Notes
• Preferred: Knowledge of ECM, STAR (Claim System), Genelco/GIAS, Siebel, UTS, Casetrak, Docsql, Benefits Manager, ImagePlus, and Index Assist Tool
• Preferred: Aptitude for math and critical thinking skills
• Preferred: Detailed oriented
Benefits:
• Curated development plans and professional development opportunities
• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives
• Annual incentive bonus plan subject to the plan's terms and conditions