NAVIGATE COMPLEX CLAIMS AND DRIVE EFFECTIVE RESOLUTIONS.
Hastings Insurance is seeking an experienced Claim Litigation Specialist to join
our Legal team. In this specialized role, you'll investigate, evaluate, and
resolve complex coverage and high-exposure claims, including litigated and
non-litigated matters across multiple jurisdictions.
You'll manage an assigned caseload, working closely with attorneys, insureds,
claimants, and other stakeholders to develop effective claim and litigation
strategies. From evaluating coverage and establishing reserves to negotiating
settlements and participating in legal proceedings, you'll play an important
role in achieving fair, timely, and cost-effective claim resolutions.
As a technical resource to fellow claims professionals, you'll also share your
expertise in coverage interpretation, litigation management, and settlement
strategies, helping strengthen our overall claim handling capabilities.
WHAT YOU'LL DO:
Manage a caseload of complex coverage and high-exposure claims, including
litigated and non-litigated matters, from investigation through resolution.
Investigate and evaluate claim exposures, analyze applicable policy coverage,
and develop appropriate claim handling and settlement strategies.
Collaborate with defense counsel, insureds, claimants, attorneys, and other
involved parties to support effective litigation management and claim
resolution.
Evaluate and negotiate settlements, exercising sound judgment and
decision-making within established authority levels.
Establish, evaluate, and maintain appropriate claim reserves based on
exposure, anticipated costs, and potential settlement or litigation outcomes.
Participate in mediations, arbitrations, hearings, trials, and other legal
proceedings as necessary.
Identify and pursue opportunities for subrogation, salvage, and loss
mitigation while ensuring cost-effective use of outside vendors and
professional services.
Maintain accurate, thorough, and timely claim documentation in accordance
with company procedures, established guidelines, and applicable regulatory
requirements.
Identify potential indicators of fraud and coordinate appropriate referrals
to the Special Investigations Unit.
Serve as a technical resource to other claims professionals on complex
coverage matters, reserving, litigation strategies, and settlement
evaluations, providing guidance and mentorship as appropriate.
Collaborate with internal departments to communicate relevant claim
developments, emerging trends, and potential areas of exposure.
WHAT YOU'LL BRING:
Bachelor's degree or an equivalent combination of insurance education and
professional experience required.
Minimum of five years of progressively responsible property and casualty
insurance claims experience required.
Ten or more years of claims experience, including commercial claims and
litigation handling, preferred.
Demonstrated knowledge of complex coverage issues, high-exposure claims,
litigation processes, and settlement negotiations.
Strong analytical, critical thinking, and decision-making skills, with the
ability to evaluate complex information and develop effective claim
resolution strategies.
Proven negotiation and conflict resolution skills, including the ability to
navigate challenging situations while maintaining productive professional
relationships.
Excellent written and verbal communication skills, with the ability to
effectively interact with attorneys, policyholders, claimants, and internal
stakeholders.
Strong organizational and time management skills, with the ability to
independently manage competing priorities and a complex caseload.
Proficiency with claims management systems and Microsoft Office applications.
Professional insurance designation, or active pursuit of a designation,
preferred.
Ability to obtain and maintain applicable state adjuster licenses and
continuing education requirements, as necessary.
LOCATION & SCHEDULE:
This is a full-time, salaried position working Monday through Friday, 8:00 a.m.
to 4:30 p.m. This position offers a remote work arrangement for candidates
residing in Michigan, Ohio, Indiana, Illinois, or Wisconsin.
Preference will be given to candidates residing in the greater Detroit,
Michigan, or Toledo, Ohio, areas due to the frequency of in-person mediations
and other litigation-related proceedings throughout the region. However,
qualified candidates residing elsewhere within our five-state operating region
will be considered.
Occasional travel is required, with overnight travel dependent upon the
employee's location and business needs. Candidates residing outside the
preferred geographic area should anticipate approximately 10% overnight travel.
ABOUT HASTINGS INSURANCE:
For more than 135 years, Hastings Insurance has helped individuals, families,
and businesses protect what matters most. As a trusted partner to independent
agents and policyholders, we've earned a reputation for financial strength,
exceptional service, and long-term stability, including an A (Excellent)
financial strength rating from A.M. Best.
While we're proud of our history, we're equally focused on the future. We're
investing in technology, strengthening partnerships with independent agents, and
continuously evolving our products and services to meet the changing needs of
our customers.
Just as importantly, we're investing in our people. Employees enjoy a
collaborative, down-to-earth culture where initiative is valued, growth is
encouraged, and good work is recognized. We offer competitive pay and benefits,
including a 401(k) with company matching contributions, generous paid time off,
tuition and professional development assistance, and company performance-based
incentive compensation opportunities.
OUR ORGANIZATIONAL COMMITMENT:
At Hastings Insurance, we believe our people are our greatest strength. We
foster a workplace where employees are treated with respect, supported in their
growth, and empowered to contribute. We know that diverse perspectives lead to
stronger collaboration, better decisions, and better outcomes for our customers
and communities.
We are proud to be an equal opportunity employer. Employment decisions are based
on business needs, job requirements, and individual qualifications, without
regard to any legally protected characteristic.
If you require a reasonable accommodation during the application or interview
process, please contact our Talent Acquisition team at 800-442-8277.