CJA Engineer | Offshore

Key Responsibilities 

• Assess existing CJA configurations and identify gaps, constraints, and opportunities relative to business and reporting requirements 

• Configure and support technical components within Adobe Customer Journey Analytics to enable scalable reporting and analysis 

• Translate solution requirements into technical designs for data connections, data views, metrics, dimensions, filters, and reporting-ready structures 

• Support integration of relevant data sources into CJA, including digital, campaign, CRM, marketing automation, and customer data platform inputs 

• Validate data readiness, field mappings, schema alignment, and ingestion logic needed to support accurate reporting and analysis 

• Partner with adjacent teams to support technical integration patterns across CJA, Marketo, AEP, and Adobe CDP / RTCDP 

• Build, test, and optimize CJA data views and supporting configurations for dashboarding, performance reporting, and journey analysis 

• Troubleshoot data quality issues, reporting discrepancies, metric logic, and platform configuration challenges across upstream and downstream systems 

• Support reporting use cases that depend on campaign, audience, profile, and behavioral data originating from interconnected Adobe platforms 

• Partner with consultants, analysts, and technical teams to resolve dependencies across source systems, tagging, identity, and analytics workflows 

• Support dashboard and reporting development by ensuring underlying data structures are accurate, reliable, and fit for purpose 

• Contribute to QA/UAT, defect resolution, documentation, and go-live readiness activities 

• Document technical configurations, assumptions, dependencies, and implementation decisions to support maintainability and handoff 

• Provide input into future-state enhancements, integration opportunities, and technical recommendations for platform maturity 

Required Skills & Qualifications 

• Strong experience in analytics engineering, digital analytics implementation, data engineering, or a related technical field 

• Hands-on experience with Adobe Customer Journey Analytics 

• Experience configuring CJA-relevant components such as connections, data views, metrics, dimensions, filters, and reporting structures 

• Strong understanding of digital and marketing data flows, including cross-system integration patterns 

• Proficiency in SQL and experience working with large, structured datasets for reporting and analysis 

• Experience supporting data ingestion, transformation, and validation across multiple source systems 

• Strong working knowledge of Adobe Experience Platform (AEP) concepts relevant to CJA readiness, including schemas, datasets, identities, and data availability considerations 

• Familiarity with Adobe CDP / RTCDP data structures, audience/profile concepts, and how those dependencies can affect downstream analytics and reporting use cases 

• Familiarity with Marketo data flows, campaign data structures, and integration considerations relevant to CJA reporting and measurement 

• Strong troubleshooting, debugging, and problem-solving skills across analytics implementation and reporting issues 

• Ability to work cross-functionally with business, consulting, and engineering teams to translate requirements into technical outcomes 

• Good understanding of governance, privacy, and data quality principles relevant to analytics environments 

Preferred Qualifications 

• Experience with Adobe Experience Platform, Adobe Real-Time CDP / Adobe CDP, Adobe Analytics, and Marketo 

• Familiarity with campaign measurement, funnel analytics, customer journey reporting, and marketing performance use cases 

• Experience supporting testing, launch, and stabilization activities for analytics or reporting solutions 

• Working knowledge of tagging and instrumentation frameworks and how tracking quality affects downstream reporting 

• Experience with APIs, connector-based ingestion, and technical integration troubleshooting 

• Familiarity with scripting languages such as Python or JavaScript 

• Relevant Adobe platform certifications