Overview
Join our dynamic healthcare team as a Remote Chronic Care Management Specialist, where your expertise will make a meaningful difference in the lives of patients managing complex, chronic conditions. This vital role involves coordinating comprehensive care plans, engaging with diverse patient populations, and leveraging advanced electronic health record (EHR) systems to ensure seamless communication and optimal health outcomes. If you are passionate about patient-centered care, thrive in a fast-paced environment, and possess a strong background in critical and hospital care settings, this opportunity is for you!
Duties
• Collaborate with healthcare providers to develop and implement personalized care plans for patients with chronic illnesses.
• Conduct thorough patient assessments through EMR (Electronic Medical Records) and EHR systems, ensuring accurate documentation of medical history, medications, and social determinants of health.
• Engage with patients via phone or secure messaging to provide education, support medication adherence, and address concerns related to their conditions.
• Coordinate discharge planning & follow-up care.
• Utilize CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to accurately document diagnoses and procedures for billing and compliance purposes.
• Assist in utilization review and management processes by evaluating patient needs against healthcare resources while adhering to HIPAA regulations to protect patient privacy.
Skills
• Critical care experience within hospital or ICU environments, including Level I/II trauma centers or pediatric intensive care units (PICU).
• Strong nursing background with knowledge of medical terminology, discharge planning, and managed care protocols.
• Proficiency in EMR/EHR systems, Microsoft Office Suite, and healthcare software applications for documentation and communication.
• Familiarity with CPT coding, ICD-9/10 coding standards, and utilization management practices.
• Bilingual skills are a plus.
• Knowledge of HIPAA regulations, health insurance processes, and patient service best practices.
• Excellent client communication skills with a focus on patient education and
Embark on a rewarding career that empowers patients through proactive chronic care management—apply today to become an essential part of our compassionate healthcare team!
Pay: $25.00 - $29.00 per hour
Work Location: Remote