Role Purpose
The Charter Manager will be responsible for driving charter flight sales, building strong client and supplier relationships, and maximizing revenue opportunities. The role requires a commercially driven aviation professional with proven aircraft charter experience, excellent negotiation skills, and an established network of industry contacts both locally and globally.
Key Responsibilities
Business Development & Sales
- Identify and develop new business opportunities across private, group, cargo, and corporate charter markets.
- Leverage existing industry contacts to generate leads, secure repeat business, and expand market presence.
- Develop tailored proposals and quotations, ensuring competitive and profitable pricing strategies.
Client Relationship Management
- Serve as the primary point of contact for VIP clients, brokers, corporates, and government entities.
- Deliver exceptional customer service to ensure long-term partnerships and client satisfaction.
- Provide expert advice on aircraft types, operational capabilities, and route planning.
Supplier & Operator Relations
- Build and maintain strong relationships with aircraft operators and service providers.
- Negotiate competitive rates and terms with suppliers to maximize profitability and service quality.
- Stay informed on fleet availability, market developments, and competitor activity.
Operational Oversight
- Coordinate with operations and compliance teams to ensure seamless charter execution.
- Work with ground handlers, FBOs, catering providers, and crew to meet client requirements.
- Monitor charter performance to ensure safety, efficiency, and service quality standards are met.
Reporting & Strategy
- Maintain accurate records of charter activity, client interactions, and financial performance.
- Prepare sales forecasts, performance reports, and market intelligence updates.
- Support the development of long-term charter strategy, including new market entry and service offerings.
Key Requirements
- Minimum 5-7 years of experience in aircraft charter sales or related aviation sector.
- Proven track record of achieving and exceeding sales targets.
- Strong network of industry contacts with operators, brokers, and clients.
- Excellent negotiation, communication, and relationship-building skills.
- Deep knowledge of aircraft types, charter operations, and global aviation markets.
- Ability to work under pressure in a fast-paced, client-driven environment.
- Fluency in English; other languages an advantage.
- Flexibility to travel internationally as required.
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