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Sales First Distributing has been serving the Mass Market and Retail class of trade for over a decade. We partner with top manufacturers of TCGs, sports cards, and other collectibles, offering superior customer service. We provide warehouse and store-level distribution as well as B2C fulfillment for the best brands in the industry.
The Chain & Mass Chain Account Manager is responsible for strengthening and expanding business within assigned multi-store retail chains and mass chain retailers. This role emphasizes long-term account development, working closely with both corporate buyers and store-level contacts to support replenishment, allocations, and category growth across TCG and related product lines.
Key Responsibilities:
Account & Relationship Management
- Maintain and deepen relationships with corporate buyers and store teams across assigned chain and mass chain accounts, ensuring consistent communication and support for ongoing product needs.
- Highly organize and manage multiple chain and mass chain accounts simultaneously, staying detail-oriented across a growing portfolio.
Product & Category Growth
- Present new releases within existing TCG brands — especially high-demand, allocated items — and guide accounts through release schedules and expectations.
- Introduce new product categories (e.g., accessories) to enhance overall assortment and drive incremental growth.
Operations & Fulfillment
- Coordinate effectively with warehouse operations, understanding each chain and mass chain account's shipping requirements and routing guidelines.
Finance & Reporting
- Monitor A/R for assigned accounts and partner with finance to resolve outstanding balances or invoice issues.
- Utilize tools and reporting systems to manage forecasting, sales tracking, and account performance visibility.
Qualifications:
- 3–5 years of account management experience, preferably with multi-store retail, mass chain, or distribution-based partners.
- Knowledge of TCG, hobby, gaming, or adjacent consumer product categories is a plus.
- Strong communication, presentation, and relationship-building skills.
- Tech-savvy and comfortable with reporting platforms.
- Highly organized, detail-oriented, and capable of managing multiple chain and mass chain accounts simultaneously.
#LI-Remote
3-5 years account management experience, preferably with multi-store retail or distribution; strong communication and presentation skills; tech-savvy with reporting platforms; knowledge of TCG or collectibles preferred.
Key Responsibilities
- managing accounts
- presenting products
- coordinating operations
Job Details
- Category: Sales
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States
- Languages: English
About Sales First
A distributor of trading cards, sports cards, and collectibles serving mass market and retail clients. — Industry: Retail and Wholesale