Location: Old Hickory
At Tele Mate Health, we are dedicated to transforming healthcare delivery through innovative solutions. Our mission is to provide a level of monitoring and clinical intervention that is unique to healthcare and fills in the healthcare gaps. We deliver individualized holistic patient care while connecting in a way that’s effective for the patient. We are seeking a compassionate and skilled clinical professional to join our dynamic team!
Position Overview:
At Tele Mate Health, you will play a vital role in delivering patient-centered care. This position offers flexibility, work-life balance, and the opportunity to make a meaningful impact on patients’ lives.
Key Responsibilities
• Being a patient advocate, meeting patients where they are in their individual healthcare journey
• Educate patients on utilizing RPM technology effectively and efficiently
• Communicate effectively with the lead nurse
Qualifications and Skills
• Graduated from an accredited program
• Current licensure and accreditation for Certified Medical Assistant (CMA)
• Strong communication skills and a commitment to providing compassionate care.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency with electronic health record (EHR) systems and telehealth technologies.
• High speed internet at home
• Private and quiet workspace at home where phone conversations are uninterrupted and PHI cannot be overheard.
• Strong desire to provide patient advocacy
• Previous experience in telehealth or virtual care settings is a plus.
• Ability to multitask
• Critical thinking skills for assessing and addressing patient needs
• Ability to adapt conversations based on patient need and knowledge base
• Compassion for the geriatric population, empathetic, and intuitive listening skills
• Fluency in English is required, additional languages are a bonus
• Physically reside in the U.S. and be legally eligible to work for any employer
• Must pass background check
What We Offer
• Competitive salary and benefits package.
• A supportive and collaborative remote work environment.
• Medical, dental, and vision coverage available through BCBS. We cover 50% of the employee’s medical insurance premium.
• Coverage for dependents is available at the employee’s expense at a competitive rate