Position Summary
The Centricity Application Specialist will be responsible for managing project support, optimizing system use, and serving as a subject matter expert for Centricity features, workflows, and integrated modules. This contractor will work closely with clinical, operational, technical, and revenue cycle teams to support system enhancements, interface activity, issue resolution, and project implementation efforts.
Key Responsibilities
• Oversee day-to-day application support for Centricity across assigned hospital projects.
• Serve as the subject matter expert for Centricity functionality, features, modules, and workflows.
• Support EMR and revenue cycle processes, including registration, scheduling, billing, charging, claims, and related downstream workflows.
• Analyze, troubleshoot, and coordinate resolution of system issues, interface defects, and workflow gaps.
• Work with internal IT teams, vendors, and operational leaders to define requirements and implement solutions.
• Support interface coordination between Centricity, EMR platforms, revenue cycle systems, and other integrated applications.
• Assist with system upgrades, testing, validation, training, and go-live readiness.
• Document workflows, issues, process changes, and system configuration details.
• Participate in project meetings, status updates, and stakeholder communications.
• Recommend process improvements to enhance efficiency, data integrity, and user experience.
Required Qualifications
• Demonstrated experience supporting Centricity in a hospital or health system environment.
• Strong knowledge of Centricity modules, functionality, and configuration.
• Experience with EMR workflows and hospital revenue cycle operations.
• Working knowledge of healthcare interfaces, integrations, and downstream system impacts.
• Ability to troubleshoot complex application and workflow issues.
• Strong communication and collaboration skills across clinical, operational, and technical teams.
• Experience supporting projects in a healthcare setting.
Preferred Qualifications
• Experience with hospital implementation, optimization, or application support projects.
• Knowledge of billing, claims, coding, charge capture, and reimbursement workflows.
• Familiarity with testing, training, change management, and user adoption support.
• Ability to work independently and manage multiple priorities in a contractor role.