We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
- Coordinates all case management activities with members to evaluate medical needs and to facilitate the overall wellness of members.
- Develops strategy to address issues to outcomes and opportunities to enhance members overall wellness through integration.
- Instructs programs and procedures in compliance with network management and clinical coverage policies.
Required Qualifications
- Must reside in Louisiana in one of the following parishes:
Region-3: Terrebonne, Lafourche, St. Charles, St. Johns, St. James, St. Mary, Assumption
- Current/Active Clinical Licensure (RN, LCSW, LPC, LMFT)
- Case Management experience
- Strong customer service orientation and problem solving
- Excellent Communication/Telephonic skills
- Excellent motivational interviewing skills/ability to built rapport and trust telephonically
- Excellence in documentation and respecting compliance/regulatory standards
- Highly organized, remain self-driven without direct supervision
- Manage time effectively
- Achieve performance metrics
- Technology proficiency
- Ability to travel within 125 miles round trip for 1 day in the field
- Variable work scheduled with ability to work 2 days weekly until 9pm local time
Preferred Qualifications
- Bachelors and/or Master's Degree
- CCM Certification
- Previous experience in Managed Care Organization
Education
- Bachelors and/or Master's Degree
Anticipated Weekly Hours
- 40
Time Type
- Full time
Pay Range
- The typical pay range for this role is: $54,095.00 - $116,760.00
- This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
- The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
- This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people
- fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
- We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
- This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
- The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
- Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on:
- 10/31/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.