Case Manager - Community Choice Guide

Job description Job Title: Community Choice Guide (CCG ) Location: Clark & Cowlitz Counties, WA Position Type: Full-time, community-based Start Date: Tuesday, November 10th, 2026 or Tuesday November 17th, 2026 Required Qualifications Bachelor’s degree in a social science Reliable vehicle & valid car insurance (Verification required) Willing and able to travel daily to client homes in Clark and/or Cowlitz counties. Strong communication, organization, and time-management skills Able to work independently and manage multiple cases Comfortable supporting clients with complex needs Familiarity with social services or housing programs (preferred) Passing a background check and fingerprinting through the FBI About the Role: The Community Choice Guide II helps aging and disabled adults maintain or transition into stable, community-based housing. This is a field-based role involving frequent visits to client homes, care settings, and community locations across Clark and/or Cowlitz Counties. You’ll support clients with housing, resources, paperwork, and stabilization needs while collaborating closely with case managers. Core Responsibilities: Contact new clients within 48 hours of referral Meet weekly with clients and support goal-setting Assist with housing searches, applications, vouchers, and move-in tasks Provide stabilization support (e.g., hoarding intervention, caregiver searches) Ensure medical and caregiving resources are in place Maintain accurate documentation (case notes, MARs, time logs) Submit purchase orders with approval and track item delivery Provide weekly updates to case managers Work collaboratively with case managers and behavioral support staff Work Environment: This is a field-based position. You must be comfortable driving frequently and entering a variety of living environments. Some clients may be in unstable or temporary housing situations, so flexibility, empathy, and professionalism are essential to be successful. Disclaimer: A major perk of this position is the flexibility to create your own schedule after the initial training period. You’ll have the freedom to work from home, in the field visiting clients, and from the office two days per week which will be arranged prior to hire. After training, there are limited mandatory office days, about 8 hours per week. However, during the first 90 days, the schedule is structured and requires availability in the office in Vancouver, WA and in the field from 8:45 AM to 5:15 PM, Monday through Friday. This ensures proper onboarding, training, and support as you get started in your role. You’ll Thrive Here If You Align With Our Core Values: Integrity – Demonstrating honesty and strong moral principles Accountability – Taking responsibility for your actions and outcomes Dedication – Showing commitment and persistence Excellence – Striving for the highest quality in your work Growth – Continuously learning and developing personally and professionally Goal-Oriented – Focusing on clear, actionable objectives Change Agent – Leading positive transformation and innovation Champion – Advocating for our mission with passion and leadership This Role May Not Be a Fit If You: Prefer a traditional office-only setting Have difficulty managing a flexible schedule or working independently Are not comfortable with in-field client visits You are not comfortable with a Non-exempt Salary dependent on working a certain number of units per week while physically working at or less than 40 hours. Job Type: Full-time Benefits: Following probationary Period 401(k) with a $1 for $1 match up to 4% of salary. Non-Exempt Salary: 58k to 62k per year DOE - 40 hours or less/weekly Flexibility in schedule Health, Vision and Dental insurance through Kaiser AD & D Insurance paid in full through principal Mileage reimbursement Paid time off at 1 hour accrued every 40 hours Sick Time off at 1 hour accrued every 40 hours Costco Membership after 60 days Incentive and recognition programs Job Type: Full-time Pay: $24.88 - $26.85 per hour Expected hours: 38.0 – 45.0 per week Benefits 401(k) 401(k) matching Dental insurance Health insurance Mileage reimbursement Paid time off Vision insurance Education: Bachelor's (Required) Experience: Social Services: 2 years (Preferred) Work Location: Hybrid remote in Longview, WA 98632