Who We Are The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing. We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well-run, organized, innovative, and a great place to work.
Case Support Assistant
- Modality: Remote (Home Office)
- Pay: 1200 USD per month
- Schedule: Monday through Friday, 8 AM – 5 PM Pacific Time
Who We Are
The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.
We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well-run, organized, innovative, and a great place to work.
Responsibilities
- Conduct introductory calls with clients and document information in the internal system.
- Communicate with clients regularly and provide timely updates.
- Review case status consistently and ensure accurate notes in the internal platform.
- Verify and request required case materials from clients or third parties.
- Draft and prepare initial versions of letters, forms, and documents to advance cases.
- Assemble and review case packets for completeness and accuracy before sending them to the Case Coordinator.
- Prepare client briefs and supporting documentation for appointments.
- Update and maintain case records in the internal system with accuracy.
- Translate during client meetings when needed.
- Escalate unresolved issues to the Case Coordinator for guidance.
- Support internal process improvements and team collaboration.
What We Are Looking For (Requirements)
Technical & Core Requirements:
- Bilingual: Fluent in English and Spanish (written and spoken).
- English Proficiency: Advanced level (C1 required).
- Tech Savvy: Proficient in Microsoft Office and digital platforms.
- Detail-Oriented & Reliable: Accuracy in documentation, consistent in following procedures.
Soft Skills & Values:
- Empathy with Clients: Genuine care, understanding, and respect in every interaction.
- Passion for Immigration: Motivated by helping immigrants build their future.
- Team Mentality: Collaborative, supportive, and committed to shared success.
- Customer Service Skills: Clear, timely, and respectful communication with clients.
Computer Requirements
- OS: Windows 11 or higher
- RAM: 16 GB DDR4 or higher
- Processor: Intel i5 (10th gen or newer) Intel i7 (6th gen or newer) or AMD Ryzen 5 or higher
Bilingual English/Spanish (C1 English), Microsoft Office proficiency, detail-oriented, reliable, empathetic, passionate about immigration, team player, customer service skills, and specific computer hardware requirements.
Key Responsibilities
- conducting client calls
- drafting legal documents
- translating during meetings
Skills & Tools
Microsoft Office
Job Details
- Category: Legal and Compliance
- Seniority: No Prior Experience Required
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 14,400 – 14,400 / year
- Languages: English, Spanish
About Quiroga Law Office, PLLC
A law firm for immigrants by immigrants, focused on asylum, citizenship, and family immigration. — Industry: Finance