Associate degree required; 1-2 years supervisor or team lead experience; 1 year call center experience preferred; background in TPA, health plan, medical management, billing, hospital or emergency services; proficiency in Microsoft Word, Excel, Outlook; knowledge of medical claims processing and ICD-10, CPT, HCPCS coding; experience with Teams, SharePoint, VPN, UM Web or Health Notes, El Dorado, Quick Links, GIAS, ADP, Confluence, phone systems, Smartsheet; Airtable and Power BI a plus; knowledge of NCQA and URAC standards.
Key Responsibilities
- leading intake operations
- coaching team
- monitoring compliance
Skills & Tools
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, VPN, UM Web, Health Notes, El Dorado, Quick Links, GIAS, ADP, Confluence, Smartsheet, Airtable, Power BI
Job Details
- Category: Healthcare Services - Allied Health
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 58,000 – 64,500 / year
- Languages: English
Benefits
- Generous paid time off
- Retirement plan
About Personify Health
A personalized health platform bringing health plan administration, wellbeing solutions, and care navigation together. — Industry: Healthcare