About Us
At Second Chance Case Management, we are a professional, innovative, and mission-driven team that combines compassion with excellence. We help individuals who meet nursing home level of care remain in their homes and communities by coordinating in-home support tailored to their specific needs.
We believe care begins inside our organization and then overflows to the people we serve. If you're looking for a purpose-driven role with flexibility, support, and the opportunity to grow, you’ve found the right place.
Work Environment & Perks
Hybrid schedule: Work from home, drive to local in-home visits, and come to the Atlanta-based office once per month
Flexible hours with autonomy over your daily schedule
Relaxed, supportive, and positive company culture
Opportunities for growth and advancement
On-the-job training and mentoring
Company perks and wellness-oriented leadership
Casual/business casual attire
Health benefits
PTO
About the Role
As a Care Coordinator, you’ll serve as a lifeline and advocate for our elderly and disabled members, helping them receive the services they need to remain safely in their homes. You’ll be assigned a caseload and will visit members every 90 days, maintain regular phone contact, and keep their care plans up to date based on their evolving needs. This is a hybrid role requiring local travel and quarterly in-office presence (Atlanta location).
Key Responsibilities
Conduct in-home visits every 90 days and monthly follow-ups via phone/text/email
Build strong relationships with clients and caregivers to assess needs and services.
Monitor care delivery to ensure services meet client needs effectively
Coordinate services and collaborate with providers, family members, and medical professionals
Maintain up-to-date, confidential case documentation
Assist in arranging emergency or enhanced community-based services as needed
Participate in case conferences with nurses (RNs/LPNs) to ensure care plans align
Identify and advocate for non-traditional services that enhance client well-being
Maintain consistent communication with your supervisor and participate in team trainings
Report any signs of suspected abuse, neglect, or exploitation
Travel within your assigned territory to serve members and attend weekly team meetings
What You Bring
Bachelor’s degree in Social Work, Sociology, Psychology, or a related field
Strong communication, organization, and time management skills
A heart for helping others, especially vulnerable populations
Ability to work independently and problem-solve in real time
Comfort with technology and case documentation tools
Reliable transportation and willingness to travel locally
Preferred but Not Required
Experience with Georgia’s CCSP/EDWP Waiver Programs
Background in case management, healthcare, or home health
Why Join Second Chance?
Because here, you matter. We equip you with the training, support, and encouragement you need to succeed. We’re a growing company with opportunities to advance and a culture rooted in service, gratitude, and excellence.
If you're ready to make a real difference and thrive in a flexible, fulfilling role, we invite you to apply today.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits
Flexible schedule
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Work Location: Hybrid remote in Macon, GA 31201