Job Description:
• Serve as the primary point of contact for consented patients throughout enrollment, therapy initiation, and continuation
• Conduct patient needs assessments covering coverage, affordability, and logistical access barriers
• Coordinate care among healthcare providers, caregivers, and sites of care
• Maintain accountability for end-to-end patient progression and resolve barriers proactively
• Provide field-based expertise on reimbursement, coverage pathways, payer policy, prior authorization, step edits, coding, and payer requirements
• Support escalation and resolution of reimbursement challenges
• Deliver compliant HCP education on reimbursement processes, coverage pathways, hub services, enrollment, and financial assistance programs
• Develop and execute account-level access strategies
• Identify systemic barriers and optimize workflows to reduce therapy-initiation delays
• Engage payer organizations to clarify coverage policies and resolve access challenges
• Facilitate communication among HCP offices, payers, and patient support programs
• Provide internal stakeholders with insights on payer trends, reimbursement challenges, and access barriers
• Support cross-functional strategies by translating field insights into recommendations
• Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams
• Participate in account planning and coordinated patient-centric access initiatives
Requirements:
• 8+ years of pharmaceutical or related experience in customer-facing roles/functions
• With a Master’s, BSN, or RPh, 9 years of experience stated in the posting
• At least 1 year in an Access and Reimbursement support role
• Minimum 3–5 years of Specialty Pharma experience, preferably in pharmaceutical/biopharmaceutical sectors, provider/carrier networks, or government agencies
• Reimbursement and Access experience required
• Cardiology-sector experience preferred
• Strong understanding of reimbursement, government payment systems, provider/carrier networks, co-pay assistance programs, and specialty-policy dynamics in rare disease
• Exceptional communication and presentation skills
• Strategic planning and successful plan implementation experience
• Demonstrated leadership and ability to collaborate across internal boundaries and with multiple stakeholders
• Ability to work in a highly regulated environment and follow strict compliance guidelines and procedures
• Proven collaboration with diverse customers, clients, and stakeholders
• Training and experience in responsible written and spoken business communication
• Valid US driver’s license and driving record compliant with company standards
• No DUI/DWI or other impaired-driving citation within the past 7 years
• Must live within the geography or within 25 miles of territory boundaries
• Approximately 30% travel, including overnight travel
• Must be authorized to work in the U.S. by any employer
• Permanent work authorization in the United States required; visa sponsorship is unavailable
Benefits:
• Eligible for Pfizer’s Global Performance Plan with a bonus target of 17.5% of base salary
• Eligibility to participate in Pfizer’s share based long term incentive program
• 401(k) plan with Pfizer Matching Contributions
• Additional Pfizer Retirement Savings Contribution
• Paid vacation
• Paid holiday and personal days
• Paid caregiver/parental and medical leave
• Medical coverage
• Prescription drug coverage
• Dental coverage
• Vision coverage
• Relocation assistance may be available based on business needs and/or eligibility
• Pfizer company car