Remote Car Lease Agent
We are currently looking for a remote car lease agent for one of our projects, a New York car leasing company. As the first point of contact for potential customers, you will be crucial in representing our company and assisting with consultations.
Requirements:
• Proficiency in English (Advanced) and Russian (Native)
• Strong computer skills
• Excellent customer service skills to provide exceptional support
• Punctuality
• Fast-speed internet connection
• Personal computer or laptop
Responsibilities:
• Handle a diverse range of phone calls from potential customers, primarily related to available cars for lease (approximately 2-6 calls per shift)
• Collect customer information and relay it to Asana for sales managers
• Conduct outbound calls to finance departments to obtain dealer payoff amounts on behalf of clients
• Communicate with insurance companies to add or replace vehicles
• Create short social media posts twice weekly about the latest available cars (assisted by ChatGPT)
• Assist with various tasks delegated by managers
What is the work schedule:
Monday – Friday, 9 am – 1 pm (New York time, UTC-5), totaling 20 hours per week. Ability to cover emergencies from 1 pm – 7 pm.
What do we offer:
• Comprehensive training for new employees with a starting pay of $4 per hour, increasing to $5 per hour after training
• Bi-weekly USD payments
• Remote work flexibility in the afternoon
• Paid vacation after one year of employment
• Provision of hardware IP phones and necessary software (email, CRM, virtual fax machine, SMS service, VPN)
• Spanish-language and self-development courses through popular platforms
Send your resume in English to our direct email: career@frontdeskhelpers.com
Looking forward to meeting you at the interview!