Join us in shaping futures and making meaningful connections every day! Lincoln
Tech is seeking a driven National Call Center Representative to be the first
point of contact for potential candidates. Your role will involve managing
incoming inquiries and guiding interested individuals to the relevant campus
Admissions team. Whether it's responding to live chats on the Lincoln website or
initiating lead contact, your goal is to connect with prospects and seamlessly
transition them to campus or schedule appointments.
Requirements
High school diploma or GED
Demonstrated skill set in customer service
Call Center experience
Ability to type at least 35 wpm
Strong communication skills
Responsibilities
Make calls to follow up with interested inquiries
Engage visitors to the Lincoln Tech website
Transfer candidates to the appropriate campus Admissions teams
Set student appointments when there are no Admissions staff available
Report to Call Center Director
Full-Time Benefits
Medical, Dental, Vision
Life and Disability Insurance
401(k) with Company Match
Paid Time Off and Holidays
Growth Opportunities
About Us
For 80 years Lincoln Tech has been one of the nation's leading providers of
career training in Healthcare, Automotive/Diesel, Skilled Trades, Information
Technology.
Lincoln Tech is an Equal Opportunity and Affirmative Action Employer.
Email: careers@lincolntech.edu [careers@lincolntech.edu]
Website: www.lincolntech.edu/careers [http://www.lincolntech.edu/careers]
901-22404 — Call Center Agent-12091