Customer support experience, strong phone and verbal communication, active listening, CRM familiarity, internet troubleshooting ability, adaptability, multitasking, prioritization, and time management.
Key Responsibilities
- troubleshooting connectivity
- resolving customer issues
- providing customer support
Skills & Tools
CRM
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Texas or North Dakota or North Carolina or District of Columbia or Arkansas or Delaware or Connecticut or Georgia or Florida or Alabama or Maryland or Maine or Michigan or Massachusetts or Mississippi or Minnesota or Missouri or Indiana or Illinois or Kansas or Iowa or Louisiana or Kentucky or Pennsylvania or South Carolina or Rhode Island or Tennessee or South Dakota or Virginia or Vermont or West Virginia or Oklahoma or Ohio or Wisconsin or Nebraska or New Jersey or New Hampshire or New York
- Salary: USD 33,280 – 37,440 / year
- Languages: English
Benefits
- Generous paid time off
- Generous parental leave
About Boldyn Networks
A global network infrastructure provider delivering shared connectivity solutions for transit, venues, enterprises, and smart cities. — Industry: Information Technology