📞 Call Center Customer Service Representative
On-Site | Full-Time | Day Shift
📍
Work Location: 300 E Park Dr, Harrisburg, PA 17111
💰 Pay Rate: $19.00/hour
🌟 Join a Growing Customer Service Team!
Are you passionate about helping customers and building a long-term career in customer service? Were hiring Call Center Customer Service Representatives to support a high-volume, customer-focused operation in a professional and welcoming office environment.
This is a stable, long-term opportunity offering paid time off, holiday pay, growth potential, and the chance to qualify for work-from-home eligibility after 90 days based on performance.
🛠 What Youll Do
Answer incoming calls from existing and prospective customers
Assist with account inquiries, updates, and maintenance
Process applications and payments over the phone
Document customer interactions accurately and professionally
Perform data entry, follow-up correspondence (mail/email), and reports
Clearly explain account policies, terms, and procedures
Handle customer concerns with professionalism and empathy
What Were Looking For (Must-Haves)
At least 1 year of consecutive customer service experience
Call center experience is a plus but not required
1 year of experience working on computer systems
Strong data entry and Microsoft Office skills
High School Diploma or GED (verified during
background
check)
Reliable transportation and strong attendance record
Positive attitude and customer-focused mindset
Willingness to work in an on-site call center environment
Candidates with strong job stability and long-term customer service experience are highly preferred.
Nice-to-Have Skills
Call center or phone-based customer support experience
Operations or administrative support
background
🕘 Work Schedule
MondayFriday, Day Shift
Current primary shift need: 9:30 AM 6:00 PM
Other possible shifts:
8:00 AM 4:30 PM
8:30 AM 5:00 PM
9:00 AM 5:30 PM
No weekends!
🏢 Work Environment
Large, modern, single-floor call center (no stairs or elevators)
Individual desks/cubicles with plenty of workspace
Business casual dress code (jeans allowed; no leggings or sweats)
Phones must be stored away on the call floor due to privacy policies
🎉 Enjoy seasonal desk-decorating contests, holiday luncheons, and special on-site events like food trucks during peak seasons.
Job Type & Location
This is a Contract position based out of Steelton, PA.
Pay and Benefits The pay range for this position is $19.00 - $19.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Steelton, PA.
Application Deadline
This position is anticipated to close on Oct 30, 2026.
Workplace Type
This is a fully onsite position in Steelton,PA.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions.
Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.