About the role
You will convert CAD facility drawings into ServiceNow-ready floor plans, validate them against actual building conditions, and keep them synchronized with the space record hierarchy as conditions change. You will also establish the drafting and revision standard used for floor changes after go-live.
Due to security clearance or government contract requirements, U.S. citizenship is required
What you will do
● Convert and remediate 2D CAD drawings, and 3D models where required, into DWG or DXF files that satisfy the ServiceNow import standards for layer, block, unit and naming.
● Validate spatial accuracy of building, floor, room and workspace boundaries against as-built documentation and field-verified conditions.
● Diagnose drawings that fail import validation, correct them, and record the failure pattern so recurring source problems get fixed upstream.
● Carry the space, occupant and cost center attributes each drawing must supply for allocation, stacking and chargeback reporting.
● Reconcile campus and site-level GIS layers against building and floor records.
● Maintain the CAD file library, revision control and naming conventions in alignment with the space record structure.
● Establish the drafting and revision standard for future floor changes.
What you will bring
● Professional drafting experience in AutoCAD or equivalent, including DWG and DXF preparation for a facilities or space management platform.
● Direct experience preparing or troubleshooting floor plans for import into an IWMS or workplace platform, for example ServiceNow WSD, Archibus or FM:Systems.
● Working knowledge of layer and block standards and revision control as they apply to space management import requirements.
● Ability to read and reconcile architectural, engineering and as-built documentation against field conditions.
● Familiarity with space and area conventions, including usable and rentable area, space class and allocation type.
● GIS exposure (ArcGIS or equivalent) where site and campus layers are in scope.
Qualifications, Education and Certifications
● Bachelor’s degree in Engineering, Mathematics or Business Administration, with a minimum of five years of relevant professional experience.
● In place of the degree, eight additional years of relevant experience will be accepted, for a combined total of 13 years.
● Preferred: AutoCAD certification (Autodesk Certified Professional or equivalent).
● Preferred: ServiceNow Certified System Administrator (CSA), or completion of Space Management and Floor Plan Manager training.
Preferred: a facilities or space planning credential
Pay: $83,603.90 - $109,684.27 per year
Benefits:
• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Professional development assistance
Application Question(s):
• US Citizen Validation
Work Location: Remote