Job Description CA Workers’ Compensation Claims Supervisor
Summary
- Seeking an experienced CA Workers’ Compensation Claims Supervisor with strong communication and organizational skills.
Responsibilities
- Supervise, mentor, and develop a team of California Workers' Compensation Claims Adjusters.
- Monitor individual and team performance, productivity, quality, and compliance with company standards.
- Conduct file reviews and provide technical guidance on complex claims handling.
- Assist adjusters with coverage analysis, compensability decisions, settlement authority, litigation strategy, and reserve accuracy.
- Ensure timely and accurate claim investigations, benefit administration, and claim resolution.
- Maintain compliance with California Workers' Compensation laws, regulations, and client service expectations.
- Coach team members through performance management, training, and professional development initiatives.
- Collaborate with management on staffing, workflow management, and operational improvements.
- Build and maintain strong relationships with clients, brokers, defense counsel, medical providers, and internal stakeholders.
- Participate in client meetings and provide claims updates as needed.
Qualifications
- 7+ years of California Workers' Compensation claims handling experience.
- 3+ years of supervisory or team lead experience overseeing Workers' Compensation Claims Adjusters.
- Active California Self-Insurance Plans (SIP) Certificate required or able to obtain one fairly quickly.
- Must reside in California.
- Strong knowledge of California Workers' Compensation statutes and regulations.
- Experience handling complex and litigated Workers' Compensation claims.
- Demonstrated leadership, coaching, and employee development skills.
- Excellent written and verbal communication abilities.
- Strong organizational, analytical, and decision-making skills.
Compensation Package
- Competitive salary range of $115K – $125K (depending on experience)
- Remote work available with company-provided equipment
- Growth opportunities within the organization and industry
Disclaimer
- Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer’s discretion.
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