Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Position Details
Job Code #:
JC-528538
Position #(s):
280-315-7500-001
Working Title:
Deputy Director, Public Affairs Branch
Classification:
C. E. A.
$13,472.00 - $15,297.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Career Executive Assignment - Non Tenured, Full Time
Department Information The Employment Development Department (EDD) is one of the largest state departments with employees at hundreds of service locations throughout the state and offers a wide variety of services to millions of Californians under the Job Service, Unemployment Insurance (UI), State Disability Insurance (SDI), Workforce Investment, and Labor Market Information programs. As California’s largest tax collection agency, EDD also handles the audit and collection of payroll taxes and maintains employment records for more than 17 million California workers.
Department Website: http://www.edd.ca.gov
Job Description And Duties
Working at the EDD means much more than showing up for a job. As an executive, you will be able to work on programs that are vital to the economic growth of our community and state. We recognize the strength in teamwork. We know that by encouraging collaboration and diversity, the best ideas will flourish. Be part of a team that prides itself in making a difference for Californians.
What will be the difference that you make for California?
Under the administrative direction of the Directorate, Employment Development Department (EDD), the Deputy Director, Public Affairs Branch (PAB), provides leadership and policy direction for the activities of the Branch and the responsibilities of the Customer Experience and Strategic Communications Divisions in leading public communication and customer-centric practices for the department. The incumbent provides critical subject matter expertise and direction to develop and implement policies for managing the department’s public image.
The Deputy
Director has full responsibility for the development and implementation of departmental policy in respects to customer experience initiatives and EDD public information, including outreach, marketing, graphics, plain language legal requirements, foreign language translations, website and EDD chatbot standards, media relations, social media content, customer research, EDD modernization metrics, Voice of the Customer program, and usability aspects of web-based applications. Branch activities ensure EDD provides Californians access to customer-focused services that are easy to use, trusted, and delivered with empathy.
You will find additional information about the job in the
Duty Statement
.
Special Requirements The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/16/2026
Who May Apply
Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.
How To Apply
Complete Application Packages (including Your Examination/Employment Application (STD 678) And Applicable Or Required Documents) Must Be Submitted To Apply For This Job Posting. Application Packages May Be Submitted Electronically Through Your CalCareer Account At Www.CalCareers.ca.gov.
When Submitting Your Application In Hard
Copy, a Completed Copy Of The Application Package Listing Must Be Included.
If You Choose To Not Apply
Electronically, a Hard Copy Application Package May Be Submitted Through An Alternative Method Listed Below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Employment Development Department
Attn: Haley Versoza
Human Resource Services Division, MIC 54
P.O. Box 826880
Sacramento , CA 94280-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Employment Development Department
Drop Off Address
Attn: Haley Versoza
EDD/Human Resource Services Division
1416 9th Street, 1st floor lobby
Sacramento , CA 95814
08:00 AM - 04:30 PM
Required Application Package Documents The Following Items Are Required To Be Submitted With Your Application. Applicants Who Do Not Submit The Required Items Timely May Not Be Considered For This Job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - The Statement of Qualifications (SOQ) serves as the examination for the CEA position. Applications must include a SOQ which describes how your work experience, and education qualify you for this position. Your response must be no longer than two pages, single-spaced, and not less than 12-point font. Your response must be numbered and address each of the questions listed in the Statement of Qualifications section of the job posting. Failure to follow these instructions may result in elimination from the exam.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.