About the Firm
Eversheds Sutherland (US) LLP is part of a global law practice providing legal
services to a broad range of clients, from small and mid‑sized businesses to the
world’s leading multinational organizations. The firm combines deep local
knowledge with global reach, supporting clients across industries and
jurisdictions. Eversheds Sutherland is recognized for its collaborative culture,
commitment to client service, and delivery of practical, commercially informed
legal solutions.
Position Summary
A Business Technology Advisor works closely with the Director of Innovation and
the firm's business services groups, providing support for a variety of
operational applications and processes. This role is crucial in ensuring that
our business professionals have the right tools and processes to perform their
work efficiently and effectively. A Business Technology Advisor will have a
combination of strong technical skills, a consulting approach, and excellent
coaching skills.
A Business Technology Advisor is critical to ongoing experimentation,
evaluation, and scaled adoption of emerging technologies, including generative
AI, automation (Power Automate, Copilot Studio, Claude), and workflow redesign
across the firm's operational functions.
Key Responsibilities:
Business Technology Assessment and Support
Collaborate with business services groups to understand their needs and
identify the right technology solutions to enhance operational service
delivery.
Evaluates, implements, and adopts operational and cross-functional solutions
- including Power Automate flows, Copilot Studio agents, and Dataverse-backed
applications - to improve efficiency and productivity. Maintains an awareness
of emerging tools and technologies.
Monitors and analyzes the effectiveness of implemented technology solutions
and makes necessary adjustments.
Provides training and coaching for business professionals on new technologies
and processes.
AI Experimentation and Solution Design
Works with business teams to identify use cases/tasks where AI and automation
can be used to improve work quality and speed.
Applies appropriate level of experimentation to use cases to ensure the best
results; documents the differences in prompts, workflows, flows, and agents.
Shares outcomes with business teams and provides training and support as
needed.
Process Analysis and Solution Build
Sits with business teams to map current workflows and identify where manual
effort, duplication, or delay can be removed before reaching for a tool.
Designs and, in many cases, builds the solution directly, including Power
Automate flows, Copilot Studio agents, Dataverse-backed apps, and M365
Copilot (or Claude) prompts and agents.
Maintains a library of proven flows, agents, and templates so solutions built
for one business function can be redeployed for another rather than rebuilt
from scratch.
Adoption, Enablement & Change Management
Designs and supports adoption programs, including onboarding plans, training
exercises, communications, and post-implementation support.
Monitors usage analytics and determines appropriate ongoing awareness
campaigns and training. Contributes to the "featured technology" program and
attends relevant Innovation working group sessions.
Identifies opportunities to operationalize technology-assisted workflows
(whether GenAI, Power Platform, or otherwise) and collaborates with key
stakeholders, including role redesign where appropriate, to increase
adoption.
Fosters a culture of continuous improvement and innovation within the firm's
business services functions.
Governance and Collaboration
Ensures that everything built follows the firm's data security, retention,
and AI governance standards, working closely with Information Technology,
Information Security, and Risk.
Works well with colleagues throughout the firm, but particularly with the
Information Technology, Training, and Legal Technology Advisor teams, given
shared tools, platforms, and standards.
Qualifications & Experience
Required Qualifications:
A minimum of 5-7 years of relevant work experience.
Project or product management experience.
Strong understanding of back-office and operational workflows across
functions such as Accounting/Finance, HR, Marketing/BD, Practice Management,
and IT.
Working fluency with Microsoft 365 (Copilot, Teams, SharePoint) and the Power
Platform (Power Automate, Copilot Studio); working knowledge of data concepts
and integration as a backbone for governed solutions.
Strong understanding of, and work with Claude as it relates to both
individual and departmental use.
General automation literacy - enough understanding of APIs, integrations, and
basic scripting to have credible conversations with IT and vendors, and to
know when a problem needs a developer versus a citizen-development solution.
Familiarity with emerging AI infrastructure, including Model Context Protocol
(MCP) and similar frameworks that connect AI agents to firm systems, is a
plus.
Excellent interpersonal, written, and verbal communication skills.
Strong intellectual curiosity and a lifelong learner mindset.
Ability to work effectively in a virtual/hybrid team environment.
Strong analytical, communication, and problem-solving skills.
Ability to present ideas in a business-friendly and user-friendly language.
Discretion in working with confidential data.
Preferred Qualifications
Experience in professional services, a law firm business services function,
or a similar operational environment preferred.
Certification or coursework in AI, process improvement (e.g., Lean, Six
Sigma), Change Management, or related technologies preferred.
Education
A Bachelor's degree from an accredited college or university is required.
An advanced degree or relevant certification (e.g., process improvement,
project management, AI technology) is a plus but not required.
This is a remote role and the salary ranges for this position vary depending on
the geographic location and other factors such as experience, internal equity,
market data, and job-related considerations. The range for this position is from
$110,00 - $135,000, with offers contingent upon the various factors. The firm’s
compensation strategy includes not just a base salary but also comprehensive
benefits such as healthcare, paid time off, discretionary merit bonuses, life
and disability insurance, retirement plans and tailored learning opportunities.
Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion
within our Firm and in the larger legal profession. We believe that diverse
skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland
(US) LLP maintains a policy of affording all employees and applicants equal
employment opportunities without regard to actual or perceived race, color,
religion, sex (including pregnancy, childbirth, lactation and related medical
conditions), sexual orientation, gender (including gender identity, gender
expression or being transgender), national origin, age, disability, genetic
information, marital or familial status, domestic violence victim status,
ancestry, amnesty, citizenship status, ethnicity, military and veteran status,
or any other characteristic protected by applicable law. Unlawful
discrimination, harassment and retaliation will not be tolerated in any of the
Firm’s offices or any other work-related setting. Qualified individuals with a
disability may request a reasonable accommodation in order to apply for a
position or to enable them to perform the essential functions of a position for
which they are otherwise qualified. EEO.